At Hiochat, we respect your privacy and are committed to protecting your personal information. This Privacy Policy (“Policy”) describes how we collect, use, disclose, and protect the information you provide when using our social software application, Hiochat (“the Service”).
By accessing or using Hiochat, you agree to this Privacy Policy. If you do not agree with this Policy, please do not use the Service.
1. nformation We Collect
We collect both personal and non-personal information in the course of your use of the Service. The types of information we collect include:
A. Personal Information:
When you create an account or interact with Hiochat, you may provide us with the following personal information:
Account Information: Name, email address, username, password, profile picture, date of birth, gender, and other personal details you choose to provide.
Contact Information: Email address, phone number, or other communication details, especially for account verification, notifications, or customer support.
Content Information: Posts, comments, media (such as photos, videos), and any other content you share on the platform.
B. Non-Personal Information:
We may automatically collect certain non-personal information, such as:
Usage Data: Information about how you interact with the Service, including device type, browser type, IP address, pages visited, time spent, and other technical data.
Location Data:If enabled, we may collect location information to provide certain location-based features.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your activity on Hiochat and to enhance your user experience. For more information about our use of cookies, please refer to our [Cookie Policy].
2. How We Use Your Information
We use the information we collect for various purposes, including:
Providing and improving the Service: To operate and enhance the features of Hiochat, including personalizing content and recommendations.
Communication: To send you important updates, notifications, customer support messages, and promotional content (if you have opted in).
Advertising: To display personalized ads and offer services that may interest you based on your behavior and preferences.
Security: To protect your account, prevent fraud, and ensure the safety and security of the Service.
Legal Compliance:To comply with applicable laws and regulations and to enforce our terms of service and policies.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information in the following circumstances:
A. Service Providers:
We may share your data with trusted third-party vendors who help us operate and provide the Service, such as:
- Hosting providers
- Payment processors
- Analytics and advertising companies
- Customer support providers
These third parties are obligated to protect your personal information and can only use it for the purposes of providing services to Hiochat.
B. Legal Requirements:
We may disclose your information if required to do so by law or in good faith belief that such action is necessary to:
- Comply with legal obligations (e.g., subpoenas, court orders).
- Protect and defend the rights or property of Hiochat.
- Prevent or investigate possible wrongdoing in connection with the Service.
C. Business Transfers:
In the event of a merger, acquisition, or sale of all or part of Hiochat’s assets, your personal information may be transferred as part of that transaction. We will notify you of any change in ownership or control of your personal information.
4. Your Rights and Choices
Depending on your location, you may have specific rights regarding your personal information. These rights may include:
Access to Data:You may request access to the personal information we hold about you.
Correction or Update:You may update or correct your personal information if it is inaccurate.
Deletion: You can request that we delete your personal information, subject to certain legal or contractual obligations.
Opting Out of Marketing Communications: You may opt out of receiving promotional emails or push notifications by following the unsubscribe instructions in those communications.
Data Portability:You may request to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
Withdrawal of Consent: If we process your data based on consent, you may withdraw that consent at any time.
To exercise these rights, please contact us at [Insert Contact Information or Privacy Support Email].
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
- To provide the Service to you.
- To comply with legal obligations.
- To resolve disputes and enforce our agreements.
When your information is no longer needed, we will either delete it or anonymize it, as required by applicable laws.
6. Security of Your Information
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no security system is completely foolproof, and we cannot guarantee the absolute security of your data.
7. Third-Party Links and Services
The Service may contain links to third-party websites or applications that are not owned or controlled by Hiochat. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.
8. Children’s Privacy
The Service is not intended for children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under the applicable age, we will delete that information as soon as possible.
9. International Data Transfers
If you are accessing the Service from outside of your country of residence, please be aware that your data may be transferred to and processed in countries where data protection laws may not be as comprehensive as those in your country. By using the Service, you consent to the transfer of your data to such countries.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make any significant changes, we will notify you by posting an updated version on the Service or sending you a notification. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Email:chloUserService@outlook.com
By using Hiochat, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.