hindustan-diary-privacy

1. Introduction we operates the Hindustan Diary mobile application (the "App"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

2. Information We Collect To provide and improve our food delivery services, we collect the following categories of information:

Personal Information: When you create an account, we collect your phone number (via OTP authentication), name, and delivery address(es) to process your orders.
Location Data: We request access to your device's precise location (GPS) to determine if your address falls within our delivery radius and to ensure accurate food delivery. We only collect location data while the App is in use (foreground).
Device & Usage Information: We collect your device's Firebase Cloud Messaging (FCM) token to send push notifications regarding your order status. We also collect basic usage data, such as app interactions and crash reports, to improve app stability.
Order History: We retain records of your past orders, cart items, and preferences to provide a personalized experience and facilitate quick reordering.

3. How We Use Your Information We use the collected data for the following essential business purposes:

To create and manage your account.
To process, confirm, and deliver your food orders.
To communicate with you regarding your order status (e.g., Confirmed, Out for Delivery).
To enforce our delivery radius restrictions.
To detect, prevent, and address technical issues or fraudulent activities.

4. Third-Party Services & Data Sharing We do not sell your personal data. We share your information only with trusted third-party service providers necessary to operate the App:

Google Firebase: We use Firebase Authentication (for login), Cloud Firestore (for database storage), and Firebase Cloud Messaging (for notifications). Firebase securely processes your data in accordance with Google's privacy standards.
If you use a payment gateway (e.g., Razorpay, Stripe, PhonePe), add: Payment Processors: We use [Insert Gateway Name] to securely process payments. We do not directly store your credit card or UPI PIN details.

5. Data Security We implement industry-standard security measures, including data encryption in transit (HTTPS), to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention and Account Deletion (User Rights) We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Your Right to Delete: You have the right to request the deletion of your account and all associated personal data.

In-App: You can request account deletion directly within the App by navigating to [Profile -> Settings -> Delete Account].
Via Email: You may also request data deletion by emailing us at [Your Email Address] with the subject line "Account Deletion Request." Upon request, we will permanently delete your personal data, order history, and phone number from our servers within [e.g., 30 days].

7. Children's Privacy Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.

8. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: hindustandairy198@gmail.com