Terms: I do offer a live arrival guarantee however someone must be there to accept any snakes I ship out. Any issues must be reported within an hour of arrival. I do require temperatures to be at least 40 degrees for the low and no higher than 93 degrees in order to ship. In most cases, I set up ship dates on Sunday, after I check the weather for the latest forecast in my area, your area, and in Memphis (which is the hub all my snakes go thru). To ship temperatures must be within my safety range stated above. Also, if there is a high percentage for thunderstorms it can cause me to delay shipments because they can cause shipping delays.