Privacy Policy

At High Expectations, located at 101 Atlantic Ave STE 108, Long Beach, CA 90806, we are committed to protecting your privacy and maintaining the confidentiality of the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, shop in-store, or interact with us through any platform.

By accessing our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information when you interact with our website, visit our store, or communicate with us. This includes:

• Personal Information: Name, email address, phone number, mailing address, age verification, ID information (as required by law), and payment details.

• Technical Data: IP address, browser type, device information, and usage data from cookies or analytics tools.

• Order Information: Product purchases, delivery/pickup requests, loyalty program details, and transaction history.

2. How We Use Your Information

We use the information we collect for purposes including:

• Processing transactions and providing customer service

• Age verification and compliance with local/state cannabis laws

• Sending product updates, promotions, or order confirmations

• Responding to inquiries and improving our services

• Analytics to enhance website performance and user experience

We do not sell or rent your personal information to third parties for marketing purposes.

3. How We Share Information

We may share your information in the following limited situations:

• With trusted third-party service providers who assist us in operating our website, processing payments, or managing communications.

• To comply with legal obligations, such as responding to lawful requests by public authorities or law enforcement.

• Business transfers, in the event of a merger, acquisition, or sale of assets.

All third-party partners are required to maintain the confidentiality and security of your information.

4. Cookies and Tracking Technologies

We may use cookies, beacons, or other tracking technologies to:

• Remember your preferences

• Analyze website usage

• Enhance security and performance

You can adjust your browser settings to decline cookies; however, doing so may affect the functionality of our website.

5. Data Security

We take your privacy seriously and use industry-standard safeguards to protect your personal information. These include:

• Secure servers and encrypted connections

• Restricted access to personal data

• Regular security audits and updates

Despite our efforts, no online transmission or storage method is 100% secure. We encourage you to take precautions and protect your own personal information when online.

6. Age Restrictions

Our services are intended for adults aged 21 and over, or individuals 18+ with a valid medical marijuana card (as required by law). We do not knowingly collect or store personal information from individuals under the legal age.

7. Your Rights and Choices

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Opt out of marketing communications at any time

• Limit how your information is shared (as allowed by law)

To exercise these rights, please contact us at lbhighexpectations@gmail.com.

8. Third-Party Links

Our website or platforms may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services indicates your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

High Expectations
101 Atlantic Ave STE 108
Long Beach, CA 90806, USA
📞 (562) 419-0891
📧 lbhighexpectations@gmail.com