Last Updated: April 2026 

HIFZ is a comprehensive digital document management platform that allows individuals, families, and businesses to securely store, organize, and manage personal documents, family records, and company/employee documentation in one place.

Acceptance of Policy By accessing, browsing, and using the HIFZ application, you acknowledge that you have read, understood, and agree to this Privacy Policy, including any future modifications. If you do not agree to the policy, please cease using the services.

Information We Collect We collect the following information to provide and improve our services:

• Account Information: Name, email address, mobile number, and profile photo provided during registration.

• Document Data: Documents, files, and records you upload or create within the app, including personal documents, family member records, and company/employee documents.

• Usage Data: Information about how you use the app, including features accessed, documents managed, and subscription activity.

• Log Data: In case of errors, we may collect device name, operating system version, app configuration, time and date of use, and other diagnostic statistics to debug and improve the service.

How We Use Your Information We use collected information to:

• Provide secure document storage and management services

• Manage your subscription plan (Free, Family, Company, or Business)

• Send notifications for document expiry reminders

• Improve app performance and fix bugs

• Communicate important updates about the service

Document Storage & Security Your documents are stored securely using Google Firebase infrastructure. We implement industry-standard security measures to protect your data. Documents are accessible only to you and any family members or employees you explicitly authorize within the app.

Data Sharing We do not sell, trade, or share your personal information or documents with third parties, except:

• When required by law or legal process

• To protect the rights and safety of our users

• With trusted service providers (e.g., Firebase/Google) solely to operate the app under strict confidentiality agreements

Subscription & Payment Information HIFZ offers subscription plans for individuals, families, and businesses. Payment transactions are processed through secure third-party payment gateways. We do not store your full payment card details on our servers.

Data Retention Policy We retain your account data and documents for as long as your account remains active. If you delete your account, your data will be permanently removed from our servers within 30 days. You may request deletion of your data at any time by contacting us.

Your Rights As a user you have the right to:

• Access and review your personal data stored in the app

• Update or correct your personal information

• Delete your account and associated data

• Export your documents before account deletion

Children's Privacy HIFZ is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes. We will notify you of any significant changes through the app or via email. Changes are effective immediately after posting.

Terms and Conditions All efforts have been made to ensure the accuracy and reliability of the HIFZ platform. However, we are not liable for any loss, damage, or consequences arising from use of the app, including loss of documents or data. Users are responsible for maintaining backups of critical documents.

HIFZ and all copyright, database rights, and intellectual property rights related to it belong to us.

By using the app, you agree not to use it for any of the following:

• Unlawful, malicious, or criminal activity

• Uploading fraudulent, forged, or illegal documents

• Defamatory, harassing, or threatening activity

• Disrupting the service for other users

• Attempting to access other users' documents without authorization

• Reverse engineering or tampering with the app or its security

Violation of these terms may result in immediate termination of your account and access to the service.

Contact Us If you have any questions or suggestions about our Privacy Policy, feel free to contact us at: 

📧 info.ayshofficial@gmail.com