Privacy policy

Welcome! A Mambo House LLC, is an online platform dedicated to home renovation and design. Mambo House LLC, brings together home professionals, home goods sellers, homeowners, renters, and design enthusiasts. Through Mambo House LLC, people can find design ideas, advice, products and services related to home design and renovation. Announcing that Mambo House LLC has joined forces with construction professionals and business owners who provide items and decorations for the home and provide homeowners with interior designers, architects and other professionals, we also provide tools to better manage their work daily and workflow with your customers and suppliers. Mambo House LLC, is also designed to enhance clients' design experience by allowing them to review project-related documents and pay professional invoices.

This Privacy Policy describes what personal information we collect, how we use this information, how this information may be shared, and what choices and rights you have with respect to this information. Access to and use of our Platform is subject to this Privacy Policy.

Our "Platform" is comprised of Mambo House LLC, and other sites, applications, products and services on which this Privacy Policy is posted and which are branded or operated by Mambo House LLC group, including our plugins, embedded content available on other sites and browser extensions.

The terms "we" or "our" refer to Mambo House LLC, a Boston Massachusetts company, is a Boston limited liability company. `Mambo House LLC," means the corporate affiliates of Mambo House LLC. By "you", we mean visitors to and users of any part of our Platform.

1. Collection of Information

We collect personal information that you provide to us, from third parties, and automatically when you use our Platform. We collect information associated with your device through cookies and similar technologies. We may also receive information about your location.

Information you provide to us

We collect information you provide to us, including your account and profile information, content you submit or post to our Platform, your purchase information, your communications, and information you provide to us as part of surveys and contests.

Account and profile information. When you create an account on our Platform, we collect the information you provide to us, such as your name, email address, interests, gender, age, and profile information. If you are a professional, you may also provide us with information related to your business, including a description of the business and the areas served.

Content you send. We collect information and content that you submit, post or create on our Platform, including your photos, comments, reviews, searches, photo notes, idea books, discussions, project details and costs, style preferences and as a professional, other types. of contents foreseen in our business management tools Mambo House LLC.

Shopping. If you buy or sell products or services or make or receive payments within our Platform, we collect certain information to complete your purchases, sales, and payments, such as your phone number, address, and payment method (for example, credit card or account information). Bank account). If you participate in our Business Program or Business Program, you may be required to provide proof that you are eligible for the program or for a tax exemption.

Communications. When you communicate with us (by email, phone, through our Platform, or otherwise) and when you use our Platform to communicate with others, we may record, monitor, or collect details about your communications (including the time and call duration). ). Certain professionals and vendors on our Platform may choose to use our call tracking feature to better manage their business. You are using our Platform when you make calls to these professionals and vendors using their phone number displayed on our Platform. We will provide you with notice and obtain your consent in accordance with applicable law before recording or monitoring any of these calls. Otherwise, to the extent that you communicate with professionals, vendors and other users outside of our Platform, those communications will not be subject to this Privacy Policy.

Surveys and Contests. If you participate in our surveys, contests or promotions, we will collect the information you provide.

Information from others

We collect information that others make available to us, including information from other platforms, publicly available information, information from other users of our Platform, information from our partners, service providers and corporate affiliates, and information from third-party sites.

Other Platforms. We may receive information about you from third party platforms when you allow the third party platform to share this information with us or allow Mambo House LLC to obtain this information from third parties. For example, you can sign up for our Platform through Facebook, Google or Apple; upload your contacts from your third party email service; use our Platform (or a third-party integration on our Platform) to manage your calendar on another platform or to manage and send communications (for example, email or text messages).

Publicly available information. If you are a professional or a vendor, we may collect information about you from publicly available sources and, where permitted by applicable law or with your permission, make it available as part of our Platform. For example, we may receive your name and contact information from industry associations and dealer networks in which you participate and show your affiliation with these organizations. We may also collect and display details of any licenses you have using publicly available records.

Other Users and Clients. Others may post content on our Platform that includes information about you (for example, as part of photos, stories and reviews) or provide us with your information in connection with the use of our Platform (for example, to run your business, organize photo shoots of their projects, participate in referral programs and advertise through our Platform). In order to improve the quality of our Platform, professionals and vendors on our Platform may provide us with information about your engagement with them, including whether you have contacted or responded to them, whether your project has been completed, and whether you have received a product you ordered. . Whether you are a professional or a vendor, users and visitors to the Platform may provide us with public feedback and reviews about you.

Our partners and service providers. We may receive information about you from our partners and service providers. For example, our payment processors may update your payment information, advertising partners may help us deliver communications to your address, and third parties may help us prevent fraud by verifying your contact information. In addition, our banking partner who issues the Mambo House LLC credit card(s), may provide us with information about whether you have such a card, in connection with any card rewards or loyalty program, or as a result of pre-screening. card offers.

Mambo House LLC Company, . Subject to the privacy policies of our corporate affiliates and in accordance with applicable laws, we may receive information about you from them.

Third Party Sites. Certain third party sites embed a Mambo House LLC plug-in, widget or content, including through Mambo House LLC-branded buttons, badges and slideshows, and Mambo House LLC co-branded content partnerships, . Our plugins, widgets, embedded content, and pixels may collect information in accordance with our. You may also choose to use our browser extensions, which collect the information described in this Privacy Policy like the rest of our Platform.

Site designer websites. Certain professional sites are developed or hosted by us ("Site Designer Website"). As with the rest of our Platform, we collect the information described in this Privacy Policy from Site Designer Websites, including your messages to professionals sent through those sites. These professionals collect usage information for their Site Designer websites and receive your messages sent through those sites.

Information collected automatically

Each time you access the Platform, your Internet browser or application sends information to our server and stores it in our log files. We collect information about your use of our Platform, including your search activity, the pages you view, the date and time of your visit and if you use our browser extensions, the content you interact with on third-party sites (for example , if you save an image from a third-party site to your Mambo House LLC account), and how they navigate and interact with a page or screen. We also collect information that your device provides to us in connection with your use of our Platform, such as browser type, device type, browser language, IP address, mobile carrier, unique device identifier, and passwords. Requested and referring URLs.

Cookies and similar technologies

We use cookies and similar technologies in connection with your use of our Platform to collect information related to what you view and interact with on our Platform and other access to and use of the Platform. Please see our page for more information about our use of cookies and how to accept or reject them, but please note that, unless required by law, we do not change system behavior within our Platform in response to browser requests to do not be tracked

Location Information

We will receive the location of your device if you enable it through your browser or mobile device. We may infer your general location from your IP address. You may also choose to provide us with your location information by entering this information on our Platform, including in your Mambo House LLC settings, settings, or when you check out as a shipping or billing address.

2. Use of Information

We use the personal information we collect to provide, support and personalize our Platform and to communicate with you about our Platform (on and off our Platform). Ways we do this include the following:

• to provide and improve our Platform and its features and functions, including displaying the content you post publicly, fulfilling your purchases through our Platform, processing, storing, and delivering your communications; to provide customer service and support; to respond to your inquiries or requests; to support our systems; and to improve the security of our Platform;

• to evaluate the use of our Platform for our business purposes and to provide and improve our products and services, including new and co-branded products and services and the functionality of our Platform;

• to personalize your experience, such as tailoring the content and information available to you and our support services;

• to display relevant advertising (on our Platform and on third party sites) to us and other companies and to measure the success of such advertising;

• to provide feedback to professionals and vendors on our Platform;

• to communicate with you as described in our agreements with you (for example, in the terms of use) or this Privacy Policy;

• to prevent fraud and maintain a quality experience for our business purposes or legal reasons, including to filter spam and communications that violate our agreements with you (eg, the Mambo House LLC Terms of Use);

• to enforce our agreements with you (for example, the Mambo House LLC Terms of Use) and applicable law; to comply with our legal obligations; to prosecute or defend a claim, arbitration or similar legal proceeding; to respond to lawful requests from public authorities (including national security or law enforcement requirements);

• to conduct research and analysis for our business purposes; and

• award badges and similar designations and, if you choose to participate, administer surveys, contests and promotions.

If you provide us with information about your contacts (for example, when you sign up for our Platform through Facebook), to facilitate a more connected experience, we may inform your contacts who have accounts on our Platform that you have also joined our Platform. . and follow them on their behalf so you can see their public activities on our Platform.

We may use your communications generally for quality control and training purposes, and to improve our products and services. We may use your communications to understand and help manage the quality of requests received and responses submitted by professionals and vendors on our Platform and to provide feedback to them. We may use automated technology to review your communications and improve the user experience. and your information

We may use your login information, cookie information, device information, IP addresses, and other information to identify and record your use across devices, our Platform, and third-party sites. We may use this information to personalize your experience on our Platform.

For your convenience, we and our payment processors will store information about the payment method you use in connection with the Platform. Please note that while our payment processors may store your full credit card number, Mambo House LLC does not. You can delete or change your payment method in App Mambo House LLC, through your settings. If you want to change your payment method and use a credit card, go to settings. However, for your security, if you use Stripe to make payments, we may need you to contact our support

If you wish to perform a service as a visitor and subsequently create an account, for your reference, we will make available to you information about any prior service performed using the email address on your account.

If you are a client of Mambo House LLC, we use your information to show you all of your payments, as well as invoices, proposals, advances, and similar documents by project.

Any use of your information that is inconsistent with these uses will be disclosed to you in advance so that you may opt out or accept such uses at your discretion.

3. Sharing your information

We do not rent or sell your personal contact information (such as your email address associated with your account registration) to third parties for their use for direct marketing purposes. We share personal information in the following ways:

Visitors and users of the platform

One of the main purposes of having a Mambo House LLC account is to share home design and renovation ideas with others. Through our Platform, others have the ability to find, contact, view and follow your profile and public activity on Mambo House LLC (for example, if you like the content on our Platform or if you create an idea book and do not flag it as private) and link it to your username. You can personalize your Mambo House LLC profile. In addition to proprietary content you generate or upload to our Mambo House LLC business management tools, your content (for example, ideabooks, photos, notes on others' photos, projects, discussions, and social media profiles), followers , and others you follow are publicly viewable on the Platform and are open to feedback from other Mambo House LLC users. You may also choose to make certain information public on our Platform, such as your city and neighborhood. If you are a professional or vendor at Mambo House LLC, we may also display the following information to help visitors and users evaluate: your last visit to Mambo House LLC, information aggregated on our Platform about your activity on the Platform (for example, response rate) and information that is publicly available through third parties. We have policies that place restrictions on the use of information and content by visitors and users of the Platform that you choose to make publicly available through the Platform.

Professionals, sellers and other companies on our platform

If you ask us for professional services for you, your project information we will need all the necessary information about your project (including your contact information) we will ask you to provide the city where you want the service and we will send our professionals that we think may be suitable for your project . Professionals and vendors who participate in the Mambo House LLC Platform can view your public activities on our Platform and receive feedback you provide about your engagement with them. For example, if you ask us to find practitioners for you and provide us with feedback about your level of interest in these practitioners, we may pass on that feedback to them. In addition, a professional or vendor may see your public activities on our Platform that are interactions with your content (for example, that you added one of your photos to your non-private ideabook on a particular date, identified by your username). your profile and any photos or public identifiers you provide for your profile). The company can't see your non-public account information (for example, your email address) or see your private activity (for example, whether your ideabook is private). We ask professionals, marketers, and advertisers on our Platform to limit the use of your information to the reasons for which the information was provided.

Service providers and partners

We may share your information with service providers and partners as reasonably necessary for our uses described in this Privacy Policy. We ask our service providers to limit the use of that information to their use on behalf of Mambo House LLC and to improve their services and products (in an anonymized form if required by law). All professionals must provide all the necessary personal and company information

Personal information

Name

address

contact number

contractor license

Address

company information

Name

year in which it was founded and its identity

Address

phone

commercial insurance and commercial auto policy

you will need to fill out a W-9

and abide by our terms and conditions

Basic information we may share with third party platforms when you allow the third party platform to receive this information from us or allow Mambo House LLC to share this information with the third party. Our Platform may include third party social media features and other third party plugins and widgets. When these features are displayed on our Platform, they are operated or hosted by third parties and are subject to their own privacy policies rather than this Privacy Policy. For example, you can sign up for our Platform through Facebook, Google or Apple.

Advertisers and ad networks

We use ad networks and partners to serve ads for us and other companies, including interest-based advertising, on third-party sites and to help us measure the effectiveness of our advertising. We may also work with ad networks and partners to serve ads on our Platform and to contact you at the addresses they have for you. We may provide ad networks, advertising partners, and companies that advertise on our platform with aggregate information, but other than encrypted information or device identifiers, we do not disclose your name, contact information, or other personal information. For example, we may provide an encrypted version of your email address or other information to advertising networks (for example, Facebook and Google) to serve ads to you or others.

We and the companies that advertise on our Platform, ad networks, and advertising partners may also use cookies or similar technologies to track your activities on our Platform and other online properties to serve you personalized ads across websites, apps, and devices and to understand How do those ads work? .

Corporate affiliates and business transfers

We may share information from or about you with (a) joint ventures or other Mambo House LLC group companies, or (b) a potential or actual acquirer, successor or assignee as part of any reorganization, merger, sale, joint venture, assignment , transfer or other disposition of all or part of our business, assets or stock (including in the event of bankruptcy or similar proceedings). In these cases, its use will be subject to this Privacy Policy.

legal obligations

We may disclose information from or about you, as required or permitted by applicable law, if we believe that disclosure is reasonably necessary to (a) comply with legal process and law enforcement instructions and orders, such as a warrant search, subpoena, statute, judicial proceeding or other legal process served on us, a service provider or a partner (which may include disclosure to law enforcement, judicial or government authorities); (b) prevent, investigate or identify potential wrongdoing in connection with our Platform; (c) protect our rights, reputation, property or that of our visitors, users, corporate affiliates or the public; or (d) enforce our agreements with you.

4. Communications

An essential part of our services that you subscribe to when you create an account on our Platform is to receive communications from the Mambo House LLC group via email and our Platform. If you use our mobile application or provide us with your mobile phone number, these communications also include text messages and push notifications. We communicate with you about your account, privacy, and interactions with your content (for example, if others like your Ideabook, respond to your comment, or if you earn a badge on our Platform). We also ask for your feedback on your experience with our Platform or on your home design and renovation plans. Subject to applicable law, we may send you marketing communications (eg, with advice, offers, and similar services) from the Mambo House LLC group, . These communications may feature us, our Platform,

If you provide us with your phone number, we may call and contact you in other ways to help you use the Platform (for example, to discuss your home design or remodeling project, to find professionals, or to assist you with your order, or if you is a professional, to find products or to give you advice on your professional profile). If you are a professional or other business, we may use your contact information (whether publicly available or provided to Mambo House LLC, ) to call you and communicate with you about our Platform, including to market and sell our products or services or those available on our Platform.

if you have a Mambo House account you can also opt out of receiving similar types of marketing emails from us directly via email. To opt out of receiving text messages from us at any time, you can follow the instructions provided in the text message, which is typically to reply “STOP”. You can opt out of receiving sales and marketing telephone calls from us by letting us know during the call or by contacting us as described in the Contact Us section. this will not affect or change the communications you receive through other parts of the Platform. Please note that you cannot opt out of receiving account and privacy related messages from us. If you wish to stop receiving push notifications from us, Our Platform also allows you and others to send messages and make calls on our Platform, share content with others outside of our Platform, and, if you make your contact information available, others to communicate with you outside of our Platform.

5. Your Choices and Rights

We respond to all requests we receive from individuals who wish to exercise their data protection rights in accordance with applicable data protection laws. We may ask you to verify your identity to help us respond to your request securely and efficiently. Even when not legally required, we will use reasonable efforts to complete requests to access or delete your personal information. You can request to receive a copy of your information from Mambo House LLC, through our platform. You may access your information by contacting us as indicated in the Contact Us section. To request permanent deletion of your personal information, please contact us as described in the Contact Us section. To edit your personal information, you can manage your profile on our Platform, as well as your Mambo House LLC, settings. You may also contact us to correct or update your personal information (including your marketing preferences) using the methods provided in the Contact Us section. We will consider your request in accordance with applicable laws.

6. Account Termination and Data Retention

Unless you are a Mambo House LLC professional or seller, you can deactivate your Mambo House account at any time by going to your Mambo House settings. To deactivate your account as a professional or seller with Mambo House, please contact us as described in the Contact Us section of this Privacy Policy. To deactivate your account on the Platform, or contact us as described in the Contact Us section of this Privacy Policy. When you deactivate your account, you will stop providing us with current or future data associated with your account. Your Mambo House LLC profile will no longer be accessible on the Platform, but in accordance with applicable law your photos and reviews and other content may still be available through our Platform. To request permanent deletion of personal information associated with your account, please contact us as described in the Contact Us section.

We will retain your personal information only for as long as it is necessary to fulfill the purposes for which we are processing your personal information, unless we are permitted or required by law to retain your personal information for a longer period. For example, we may need to retain your personal data for quality control purposes for our Platform or to defend future legal claims. We will also retain anonymized information after your account has been deleted. Information that you have shared with others will remain visible after your account has been deactivated or deleted and after the information has been removed from your own profile or account. We do not control the information or content that others have copied from our Platform. Please note that copies of information that you have updated, changed,

7. Children

Our Platform is intended for the general public and is not directed at children under the age of 16. We do not knowingly collect personal information from children under the age of 16. In the event that we learn that we have collected personal information from a child under the age of 16, we will take appropriate steps to delete that information. If you become aware of or believe that a child has provided us with personal information, please contact us as indicated in the Contact Us section.

8. Data security

We use reasonable and appropriate measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in processing and the nature of the personal information.

9. Updates to this Privacy Policy

We may revise this Privacy Policy from time to time. The most current version of our Privacy Policy will govern our use of information about you. If we make material changes to our Privacy Policy, we will notify you by email or by posting a notice on our Platform or by other means, giving you an opportunity to review the changes before they become effective. By continuing to access or use our Platform after those changes become effective, you are subject to the revised Privacy Policy.

10. Contact us

Within the Mambo House LLC group, . is responsible for the use of your personal information. If you have questions or comments about this Privacy Policy (including how we or our service providers treat your personal information), you can contact us in the following ways:

• send us an email at

• mambohouse33@gmail.com

• Telephone number 617-490-1941

You can also contact our team

143 Tremont st Brighton MA 02135 .

.. Additional information for people from Boston Massachusetts

This section provides specific notice and information for Massachusetts consumers to address the Boston Consumer Privacy Act.

We collect the following categories of personal information from you:

● Contact information and other identifiers (eg, real name, address, email address, account name, or other similar identifiers); ● User IDs or device identifiers (eg, IP address or other similar identifiers); ● Customer records (for example, customer records that contain personal information, such as name, address, and phone number); ● Protected classifications (but only gender, age range, and ethnicity, which you choose to provide); ● Purchase history and preferences (eg, records of products or services purchased or considered); ● Usage Data (for example, information about Internet activity, including browsing history and interactions with a website or advertisement); ● Precise location data (for example, latitude/longitude of a particular device, but only with your consent); ● Audiovisual information (for example, visual, audio, or similar information, only if you choose to provide this information); ● Employment history (for example, professional information, if this information is provided).

We do not disclose your data in exchange for money, except at your request or at your direction. For Massachusetts residents, "selling" personal information is defined as providing it to a third party in exchange for valuable services. We disclose information to certain third parties in exchange for valuable services, such as advertising services, which may constitute a "sale." You can opt out of this disclosure of your data for marketing purposes. As set forth in our Terms of Use, the use of the Mambo House LLC Platform by anyone under the age of 16 is strictly prohibited. Accordingly, we do not knowingly disclose information about individuals under the age of 16 to third parties for consideration.

In addition to the rights described above and in the Your Choices and Rights section, Massachusetts consumers may also, up to twice every 12 months and subject to certain exceptions, ask us to provide information about how we have used and shared your personal information over the 12 previous months. Please submit these requests for information, as well as requests to access or delete your information, through this , via email to mambohouse33@gmail.com

Your authorized agent can submit a request to know, remove or opt out on your behalf through this online support form or by emailing us at mambohouse33@gmail.com We may still require you to directly verify your identity and confirm that you have provided permission to the authorized agent to submit the request. Whether you apply directly or through an authorized agent, generally the only means Mambo House LLC has to verify your identity is to: reply to a specific email from mambo House LLC from the email address associated with your Mambo House LLC account; clicking a confirmation or similar button in a specific email from Mambo House LLC, from the email address associated with your Mambo House LLC account; or to submit your request from your logged in account.

Learn more about the types of personal information we collect, disclose for business purposes, or disclose in exchange for valuable services. The Information Collection section of this Privacy Policy describes the sources from which we collect your personal information. The Information Use section of this Privacy Policy describes the purposes for which we collect your personal information. The Sharing Your Information section of this Privacy Policy describes the types of third parties with which we share your personal information.