Last updated: March 2026
This Privacy Policy describes how HG AI (“we”, “our”, or “us”) collects, uses, and processes information when you use the HG AI mobile application (the “App”).
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
When you use the App, you may upload photos, images, videos, or other media to generate AI content.
These files may include images that contain facial features.
This content is processed solely to generate the AI results requested by you.
If you contact us, we may collect:
Name
Email address
Message content
This information is used only to respond to your requests.
We may collect:
Device type
Operating system
IP address
App version
Usage data
We use collected information to:
Provide and operate the App
Generate AI content requested by users
Improve performance and reliability
Communicate with users
Prevent fraud and ensure security
Our App may process user-uploaded photos, images, or videos that contain facial features.
We do not collect or create biometric identifiers such as facial recognition templates, faceprints, or facial geometry.
Face data is used only to generate AI content requested by the user.
We do not use face data to:
Identify users
Perform facial recognition
Perform identity verification
Create biometric profiles
Track users across apps or services
Train AI models
To provide the core functionality of the App, we share user-uploaded content, which may include face data, with the following third-party AI service providers:
fal.ai
Replicate
These providers act solely as data processors and process data only on our behalf.
We share this data only because it is necessary to generate the AI content requested by the user. Without this processing, the App cannot function.
We require these providers to process data only for the requested service and not for their own purposes, including AI training.
When a user submits content for AI generation, uploaded content and related data may be temporarily processed and stored by fal.ai and Replicate as part of delivering the requested results.
Yes, third-party providers may temporarily store input data, outputs, and related request data during processing.
This temporary storage may occur only for limited operational purposes, including:
Processing generation requests
Delivering generated results
Maintaining short-term request handling
Ensuring reliability and system performance
Debugging and error resolution
Preventing abuse or misuse
We do not intend for face data to be stored longer than necessary.
Generated outputs may be available for up to 48 hours
After this period, data is automatically deleted or expires
Any additional temporary storage by third parties is limited to their processing duration and operational needs
The 48-hour period allows users to access, download, or regenerate their results before automatic deletion.
We configure available settings to minimize data retention where supported.
We retain personal data only as long as necessary to:
Provide the App’s functionality
Maintain system performance and reliability
Comply with legal obligations
AI-generated content is retained for up to 48 hours, after which it is deleted or expires automatically.
We do not sell personal data.
We may share data with service providers that support the App, including:
AI processing providers
Analytics providers
Infrastructure and hosting providers
These providers access data only as necessary to perform services on our behalf.
Your information may be processed in countries outside your own, where data protection laws may differ.
You may:
Request access to your data
Request deletion of your data
Contact us regarding privacy concerns
We implement appropriate technical and organizational measures to protect your data.
We may update this Privacy Policy. Updates will be posted within the App or on this page.
For any questions regarding this Privacy Policy:
Email: aivideoapp26@gmail.com