Ability to respond professionally in stressful and difficult situations; adapts quickly to change and easily considers new approaches.

Is open to changes in work environment

• Understands changes in work tasks and environment as well as the basis for change

• Exhibits calmness and ease in ambiguous situations

Adapts to work changes

• Remains flexible and welcomes ambiguous situation, accurately assesses risks and options

• Diverts direction and reorients quickly and acts decisively at the right time

Responds positively to needs even under pressure

• Thinks and acts effectively under pressure

• Persists towards solutions and goals in changing circumstances

• Acknowledges new information and adjusts responses accordingly

Sets as a good example and mentors team members

• Adjusts timelines, results and expectations appropriately to changing needs

• Overcomes obstacles to achieve results

• Identifies ways to incorporate new practices into existing framework

• Models, leads, train, and motivate multiple levels of personnel to deal effectively with ambiguity and change

• 4: Medical Officer V