Privacy Policy
HEYO is committed to respecting and protecting your privacy. We understand how important your personal data is and we will not share it with other people or third parties without your permission. Please read the following Privacy Policy to learn more about how we will live up to our promises to you.
This policy explains how we collect, use and disclose your personal data that we obtain when you use HEYO. By continuing to use or access our applications, you are accepting the practices described in this Policy.
Information We Access and Collect
Account Information: By creating an account on HEYO, you have provided google email by allowing us to sync contacts, you have given us authorization to access contacts on your smartphone so that you can connect with other HEYO users. Other information such as name and profile photo, and bio may also be viewed and stored by us.
Connections: To assist you in communicating with other users through our service, you can create a favorites list of your contacts, and you can create, join, or be added to groups. The groups and lists associated with your account will be automatically accessible to us.
Data from Mobile Device Settings: We obtain information that you allow us to receive such as access to your camera or photos to provide features of our services.
Automatically Collected Information
Usage Information and Logs: We collect service, diagnostic and performance related information. This includes information about your activity (such as how you use our services, how you interact with others using our services, etc.), log files, diagnostic reports, crash data, websites, and performance reports.
Mobile Device and Connection Information: We collect specific information about your device when installing, accessing, or using our services. This includes information such as hardware model, operating system, browser information, IP address, mobile network information including mobile number, and device identifier. We collect device location information if you use location sharing features, and for diagnostic and troubleshooting purposes such as if you are having problems with our app's location features.
Status Information: We collect information about your online presence and changes to parts of your profile, such as whether you are online (your "online status").
Third Party Information
Information Others Provide About You: We receive information provided by HEYO users, which may include information about you. When other users you know use our services,Not to worry, we can't access the content of messages exchanged between users.
Third Party Providers: We work with third party providers to provide services on our behalf, to improve services or to assist us in analyzing how our services are used. We may receive information from third party providers depending on your policies and account settings with applicable third parties. We have no control over and are not responsible for the use or disclosure of your personal information by third parties.
User Data
Your conversation data is not shared with any other company or service. Your data is securely stored and not used for any purposes other than application development.
Confidentiality of Information and Consumer Services
HEYO will not provide or distribute the personal information of users obtained through the use of the application to third parties. However, this does not include when the information is requested by the relevant authorities, including: the Indonesian National Police, certain Civil Servant Officials and the Standards of Commission Prosecutor's Office submit a request for information, or in other cases through legal procedures.
HEYO relies on the Criminal Code, the Civil Code, the Law on Consumer Protection, the Law on Information and Electronic Transactions and other relevant laws and regulations to operate and provide a communication service system this internet based.
How We Use Information
We use all the information that can help us in improving the following matters.
Services: We operate and provide our services, including customer service, and also improve, improve and customize our services. From these activities, we analyze existing information to evaluate and improve our services, research, develop and test new services and features. We also use your information to respond to you when you contact us.
Safety and Security: We verify accounts and activity, and promote safety and security on and off our services, such as by investigating suspicious activity or violations of our terms, and to ensure that our services are used legally.
Shared Information
You share your information when you use HEYO to communicate, and we share your information to help us operate, provide, improve, understand, customize, support and market our services.
Account Information: name and profile photo, online status, bio status, last seen status, and message receipts may be available to anyone who uses our services.
Third Party Providers: We work with third party providers to help us operate, provide, improve, understand, customize, support and market our services. When we share information with third party providers, we ask them to use your information in accordance with our instructions and terms or with your permission.
Terms of Service
Registration
You must register to use our services using accurate data as well as providing email. You agree to register or login to our service.
Age
The minimum age to use our services is 13 years old (provided that ages 13 to 18 are still under supervision/guidance and have permission from their parents or guardians). In addition to the minimum age required to use our services under applicable law, if you are not of age to have the authority to agree to our terms in your country, your parent or guardian must agree to our terms on your behalf.
Mobile Devices and Software
You must provide certain mobile devices, software and data connections to use our services, which we do not provide. As long as you use our service, you agree to automatically download and install updates to our service.
Fees and Taxes
You are responsible for all carrier data plans and other fees and taxes associated with your use of our services.
Contact us
If you have any doubts or questions about this Privacy Policy, you can contact us at heyochatapp@gmail.com . If you do not agree with or do not accept any of the practices described in this Privacy Policy, please let us know so we can improve the quality of service.
