HeyLove - Privacy Policy

2. What Personal data do we save on our Server?

Basic Account Information & Privacy preference: You provide your mobile number to create and start using an HeyLove Account. Along with your mobile number, you provide us with other details relating to your account including your Profile name, Profile picture, Profile Status & Profile Music(Not all info is mandatory for using the account). Your privacy preferences are monitored to provide the freedom for users to custom specify who should see your personal/private data.

Phone Number and Contacts: HeyLove uses phone numbers as unique identifiers so that it is easy for you to handle and retain your social graph. We ask your permission before syncing your contacts.

We store your up-to-date contacts in order to notify you as soon as one of your friends creates an account in HeyLove and to display names of the users with the name in your phone book. We only need the number and name (first and last) for this to work and store no other data about your contacts. You can use all the functionalities of HeyLove oundMe even without the permission to read contacts.

Device Location: HeyLove save your current active location to fetch the feeds in your locality and to facilitate the Nearby feature. You have the complete freedom to opt out of the Nearby feature at any time and the location details are not shared with any other users apart from this.

Undelivered Messages: HeyLove is a cloud based social/messenger service. We store messages from your chats on our servers until they get delivered on the receiver's device. For providing reliable service we ought to safely keep the messages/chats in our servers until the device to which it is targeted comes online and is ready to receive messages.

Feeds you post : HeyLove allows the users to post his updates as feeds along with privacy controls to custom choose who should see those posts. We save them in our server for the targeted audiences to access them at any time regardless of the connectivity status of the person who posted the feed. We also save the location at which the feed was posted to facilitate Nearby feature. Once the feed exceeds the persistence time, they are automatically removed from the servers including all the media associated with it. If your media enriched posts are shared by someone, then the media data won't be removed until the last feed that references it goes out of the memory. This is to save the data bandwidth of the common users of HeyLove, to reduce cloud storage space and to improve efficiency of the system.

3. Processing your Personal data

3.1. Our Services

HeyLove is a cloud based social/messenger service. We will process your data to provide the features including Social media activities, messenger capabilities and calls.

3.2. Safety and Security

We may collect metadata such as your IP address and devices. If collected, this metadata can be kept for 6 months maximum.

3.3. Spam and Abuse

To prevent phishing, spam and other kinds of abuse and violations of HeyLove’s Terms of Service, our team may check activities including feeds and chats that were reported by other users who have been victims. If a spam report on your activities is confirmed by our team, your account may be limited temporarily for a period or get permanently banned from HeyLove.

3.4. No Third-Party Banner Ads

We do not allow third-party banner ads on HeyLove. We have no intention to introduce them, but if we ever do, we will update this policy.

4. Who your Personal data may be Shared with

4.1. Other HeyLove Users

Other users of our Services with whom you choose to communicate with and share certain information, who may be located outside the EEA. Note that by entering into the Terms of Service and choosing to communicate with such other users of HeyLove, you are instructing us to transfer your personal data, on your behalf, to those users in accordance with this Privacy Policy.

4.2. Law Enforcement Authorities

If HeyLove receives a court order that confirms you're a terror suspect, we may disclose your IP address and phone number to the relevant authorities if they persist in our servers.

5. Changes to this Privacy Policy

We will review and may update this Privacy Policy from time to time. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on this page. Please check out frequently to see any updates or changes to our Privacy Policy.

6. Contact Us

If you have questions about our Privacy Policy, please contact us.

email : hashdeveloop@gmail.com