Hexa Runners Privacy Policy
Introduction and Acceptance Thank you for playing Hexa Runners. This Privacy Policy outlines the information we collect, how we use it, and your choices regarding your personal information when you interact with our game, Hexa Runners. By downloading, accessing, or playing Hexa Runners, you consent to the data collection and usage practices described throughout this policy.
Information You Provide When you play Hexa Runners, you may directly provide us with certain types of personal information. This includes the in-game display name or player username that you create or link within the game environment. Additionally, if you choose to reach out to us for technical assistance, account inquiries, or general feedback, we may collect and store your email address along with the contents of your communication.
Automatically Collected Information To ensure proper game functionality, multiplayer synchronization, and smooth performance, we automatically collect certain technical data during your play sessions. We collect details about your virtual reality hardware, including the device model, operating system version, and unique platform identifiers. We also collect game progress data, which includes your in-game cosmetic inventory, high scores, unlocked achievements, and saved player preferences. Furthermore, we collect usage information regarding your interactions with the game, such as play session durations, timestamp logs, and system feature interactions.
Analytics and Third-Party Tools We may utilize third-party analytics services, software development kits, and backend hosting providers to process information about how players experience Hexa Runners. This aggregated and technical data helps us evaluate game stability, identify software bugs, and optimize spatial performance across different devices.
How We Use Your Information We use the information we collect to operate, maintain, and enhance Hexa Runners, including delivering server updates, balancing gameplay mechanics, and deploying technical patches. We also use your information to fulfill customer support requests, resolve player issues, and communicate important service announcements. Additionally, we analyze user trends to make informed updates to our game design and ensure compliance with legal obligations and platform policies.
Sharing Your Information We do not sell, rent, or trade your personal information to third parties. We only share information with trusted third-party service providers that assist us in operating essential game features, such as database hosting, cloud backend management, and multiplayer networking. These service providers are legally obligated to protect your information and use it exclusively for the tasks we specify. We may also disclose your information if required to do so by law, court order, or governmental request, or in connection with any merger, acquisition, or sale of game assets.
Your Choices and Data Controls You maintain control over your personal data. You can limit certain types of data collection by adjusting your virtual reality headset settings or platform privacy options. You also have the right to request access to, correction of, or complete deletion of your personal data and account records by submitting a request to our support email at hexarunners@outlook.com
Data Security We implement reasonable physical, technical, and administrative security measures designed to protect your information against unauthorized access, loss, misuse, or alteration. While we strive to protect your data, no method of electronic transmission or cloud storage can be guaranteed to be completely secure.
Children's Privacy Hexa Runners is not directed toward or intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If we learn that we have inadvertently gathered personal data from a child under the age of 13, we will take immediate steps to delete that information from our servers.
Changes to This Privacy Policy We reserve the right to modify or update this Privacy Policy at any time. Any changes will become effective immediately upon updating the Effective Date listed at the top of this policy. Your continued use of Hexa Runners after any policy modifications indicates your acceptance of the updated terms.
Contact Us If you have any questions, concerns, or data deletion requests regarding this Privacy Policy or our practices, please contact us by email at hexarunners@outlook.com or message us on discord.