FAQ

Frequently Asked Questions

1. What is the turnaround time for a custom build?

• Most custom builds take between 7-14 days, depending on part availability and complexity.

2. Do you offer any warranty on your PCs?

• Yes! All our builds come with a [X-year] warranty covering hardware and workmanship.

3. Can I request specific parts for my build?

• Absolutely! Just let us know which parts you'd like, and we’ll make it happen.

4. Do you ship PCs outside of [Your Location]?

• Yes, we offer nationwide shipping within the U.S.

5. Will you repair or upgrade PCs you didn’t build?

• We only offer repair and upgrade services for Hero PCs to ensure the highest quality of service.