This Privacy Policy explains how information about you is collected, used and disclosed by us ("Hero Action Fighting Games," "we" or "us"). This Privacy Policy applies to information we collect when you use our websites, mobile applications and other online products and services (collectively, the "Services").
Information Gathered:
Any type of account creates and stores an account ID for you that we use for moderation and account linking.
If you create a guest account, we will use your username, IP address, and gameplay information, so you can play the game. We do not store these after your game ends unless you are reported by another player.
If you create a full account, we will store your username and sign-in IDs, and track gameplay information across platforms. If you are a child user, we will also send email, so your parent can set your permissions regarding personal information in the game.
To protect our child users, we use your date of birth, country, and IP address to verify whether you are a child or not. We do not store this.
If you buy something in the game, we may receive additional personal information to fulfill those purchases.
If you reach out to us directly, we may use that information to help fix the problem you reported.
Please do not put private information in your username or chat. Someone may use or save it even if we do not.
Website:
If you buy something on our website, we will use your name, postal address, telephone number, email address, payment information, and purchase history to fulfill those orders.
If you sign up for our marketing newsletter, we will use the email address you provide.
Privacy Policy
1. What does this Privacy Policy cover?
This Privacy Policy (this “Policy”) sets forth how we collect, use, protect, store, disclose, and otherwise process your Personal Information (defined below).
This Policy also does NOT apply to information you provide to any third party or is collected by any third party (except as otherwise provided below).
By using our Services, you are confirming that you understand English well enough to understand this Policy. Should you have questions about this Policy, please contact us by emailing us at heroactionfightinggames@gmail.com, so we can clarify and address your questions.
2. How do we process Children’s Personal Information?
A “Child” is a person under the age of digital consent (i.e., 13 years old in the United Kingdom and United States and between 13 and 16 years old in the European Union). Please see below for a summary of our practices with respect to the collection of Personal Information from Children and the use and disclosure of such information.
Use and disclosure
The Personal Information we collect from or about Child Users is used to give them access to certain features of the Game and communicate with a parent or legal guardian about the Child User’s registration, including for the purpose of verifying their information in connection with the registration. We do not share or otherwise disclose Children’s Personal Information, except (1) as may be necessary to protect the safety of a Child, including by disclosing their Personal Information, where appropriate, to law enforcement agencies or for an investigation related to public safety; (2) to enable us to take precautions against liability; (3) to protect the safety and security of the Game; or (4) where required to do so by law or legal process.
At any time, a parent or legal guardian may review their Child’s Personal Information maintained by us, require us to correct or delete such Personal Information, request that we delete their Child’s account, and/or refuse to permit us from further collecting or using their Child’s Personal Information by contacting us using the email address provided above. To protect parents and legal guardians’ privacy and security and the privacy and security of Children, we may require a parent or legal guardian to take certain steps or provide additional information, which we will keep strictly confidential, to verify their identity before we provide any information about the Child or make any corrections.
We only collect, use, or store your Personal Information for a lawful basis such as:
You voluntarily provide it to us with your specific, informed, and unambiguous consent (for example, when you sign up for our newsletter);
It is necessary to provide you with a Service that you have requested (for example, providing you access to the Game);
We have a legitimate business interest that is not outweighed by your privacy rights (for example, to provide player support); or
It is necessary to protect your vital interests or the vital interests of others (for example, we may collect or share Personal Information where necessary to resolve an urgent medical situation or protect the health or safety of one of our users or someone else).
3. In what situations do we disclose your Personal Information?
We may disclose your Personal Information to a third party, such as a service provider for a business purpose. When we disclose Personal Information for a business purpose, we enter into a contract with the service provider that describes the purpose and requires the service provider to both keep that Personal Information confidential and not use it for any purpose except performing the contract. These service providers include our consultants, e-commerce and merchandising service providers, data analytic providers, parental or legal guardian consent management providers, and player support and moderation service providers.
We may also disclose your Personal Information:
To our subsidiaries and affiliates;
To our lawyers, consultants, accountants, business advisors, and similar third parties who owe us duties of confidentiality;
To a buyer or other successor in the event of a sale, merger, divestiture, restructuring, reorganization, dissolution, or other transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us pertaining to the users of the Services is among the assets transferred;
To comply with any court order, law, or legal process, such as responding to a government or regulatory request;
To enforce any contract we may have in effect with you;
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us, our users, or others; and
If you have consented to such a disclosure.
4. How is my Personal Information protected?
Our Retention, Purpose Limitation, and Security Policies
We protect your Personal Information through a combination of collection, security, and retention policies.
Your practices and activities are likewise very important for the protection of your own Personal Information. You can take certain steps to help protect your Personal Information, such as being mindful of what you share publicly in the Game. For example:
Do not use your real name when selecting a username.
Do not post your real name in public-facing areas of the Services and do not share anything private about yourself or anyone else.
Do not pick a password that is easy to guess and do not share your password.
Please remember that we have no control over what third parties do with the content of your communications and no responsibility or obligation regarding third parties.
5. What rights do you have to your Personal Information?
Right to Access, Correct, Delete, or Restrict Processing
Subject to any limitations and exceptions under applicable law, you have the right to request access to your Personal Information and exercise the following rights:
You have the right to correct or update certain types of Personal Information. In many cases, you can review or update your account information by accessing your account online.
You have the right to request deletion of your Personal Information. If you choose to have your Personal Information removed from the Services, we will carry out your request within 30 days of account verification, subject to extension, and we will only retain minimal Personal Information to document your request and the actions we took to carry out your request.
You have the right to restrict certain processing of your Personal Information and the right to object to some types of processing of your Personal Information.
You have the right to withdraw your consent at any time, including objecting to your Personal Information being used for marketing or advertising purposes.
We will comply with your requests in accordance with, and subject to, applicable law. For example, we are not required to delete your Personal Information if we have an overriding legitimate ground for retaining that information, such as to prevent fraud. Please note that we are legally prohibited from carrying out requested actions in some instances, including (1) when we are unable to confirm your identity and (2) where doing so would adversely affect the rights or freedoms of other individuals. Further, we are not required to carry out a requested action in some instances, including where the request is considered excessive.
For any inquiry email to us at heroactionfightinggames@gmail.com