About Us

Helpmateworld.com

Helpmateworld.com is developed by Austenite Pty Ltd, an Australian company specialized in engineering solutions. This was made possible by a dynamic team of qualified engineers and professionals passionate about sharing their extensive knowledge and expertise in welding, coating, inspection, and related disciplines. Our team members hail from diverse backgrounds, with representation from Australia, the United States, India, and some other parts of the world. Together, we have created innovative and comprehensive solutions that empower individuals to enhance their understanding, improve skills, and excel in their respective domains.

Our commitment is to provide cost-effective services, making high-quality educational resources affordable and accessible to all. We believe that everyone, regardless of their background, should have access to valuable knowledge without financial constraints. By offering cost-effective solutions, we ensure individuals can benefit from our resources without compromising quality or effectiveness.

Join us on this journey as we empower engineers and professionals worldwide to unlock their full potential, gain a competitive edge, and make a lasting impact in their careers. Together, let's build a stronger and more knowledgeable engineering community with accessible and affordable resources for all.

FAQ

1. Can I download the apps for free?

   - Yes, our apps can be downloaded for free from the respective app stores. 


2. What features are available for free?

   - With the free version of the app, users can access a partial range of features and resources to get a glimpse of the app's capabilities.


3. What are in-app purchases?

   - In-app purchases allow users to unlock full access to all features and resources within the app. These purchases enhance the learning experience and provide additional value.


4. How do I make in-app purchases?

   - In-app purchases can be made directly within the app through secure payment methods provided by the app store. The prices and available options will be displayed within the app.


5. Are the in-app purchases one-time payments?

   - The payment method for in-app purchases can vary depending on the specific app. Some apps offer one-time payments, granting you permanent access to the unlocked features. Other apps may require a subscription-based model, where you make recurring payments at regular intervals to maintain access to the full range of features and content. The pricing structure will be clearly indicated within the app, specifying whether it's a one-time payment or a subscription-based model.


6. Can I use the app without making any purchases?

   - Absolutely! We provide a partial usage of the app for free, allowing users to benefit from the available features and resources without making any payments.


7. What do the in-app purchases offer?

   - The in-app purchases unlock full access of the app, additional resources, and exclusive content to enhance your learning experience and provide a comprehensive study environment.


8. How are the prices determined for in-app purchases?

   - We strive to offer reasonable pricing that reflects the value and benefits our apps provide. The prices are set based on ongoing development costs and the quality of educational resources offered.


9. What if I have technical issues or need support?

   - We provide dedicated customer support to address any technical issues or answer your questions. You can reach out to us through our website's support section or contact our customer support team directly.


10. Are there any discounts or promotions available for the in-app purchases?

    - We occasionally offer discounts or promotions on in-app purchases. Keep an eye out for any announcements or promotional campaigns on our website or social media channels.


We hope these FAQs provide helpful information about our website and apps. If you have any further questions, please don't hesitate to contact us.

Terms

1. Terms of Use: By accessing and using the Helpmateworld.com website or apps developed by us, you agree to comply with the Terms of Use. These terms govern your use of the website and its services. It is important to review and understand these terms before using the website.

2. Privacy Policy: We value your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard the information you provide to us. It also explains your rights and choices regarding your personal data.

3. Intellectual Property: All content, including text, graphics, logos, images, videos, and software, available on the Helpmateworld.com website is protected by intellectual property laws. You agree not to reproduce, modify, distribute, or exploit any of the website's content without prior written permission from Helpmateworld.com or the respective copyright holders.

4. User Conduct: While using the website, you are expected to abide by certain guidelines. You agree not to engage in any activities that may disrupt the website's operation, compromise its security, or infringe upon the rights of others. This includes refraining from posting harmful or offensive content, engaging in unauthorized access, or violating any applicable laws or regulations.

5. Links to Third-Party Websites: The Helpmateworld.com website may contain links to third-party websites for your convenience. We have no control over the content, privacy policies, or practices of these websites. We are not responsible for any damages or liabilities arising from your use of third-party websites.

6. Disclaimer of Warranties: While we strive to provide accurate and up-to-date information on the Helpmateworld.com website, we make no warranties or representations regarding the accuracy, reliability, or completeness of the content. We disclaim any liability for errors or omissions in the information presented on the website.

7. Limitation of Liability: Helpmateworld.com, its team members, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use the website, including any damages resulting from viruses, unauthorized access, or loss of data.

8. Modifications: Helpmateworld.com reserves the right to modify, suspend, or discontinue any aspect of the website, including its features, content, or services, at any time without prior notice. We may also update these Terms/Rules/Privacy periodically, and it is your responsibility to review them regularly.

By using the Helpmateworld.com website, you acknowledge that you have read, understood, and agreed to comply with these Terms/Rules/Privacy. If you do not agree with any part of these terms, please refrain from using the website. 



End-User License Agreement (EULA)

This End-User License Agreement (referred to as "Agreement") is a legal agreement between you (referred to as "User" or "You") and [Mobile Application Name] (referred to as "Application" or "We") governing the use of the mobile application and any accompanying services (collectively referred to as "Service"). By installing, accessing, or using the Application, you agree to be bound by the terms and conditions of this Agreement.


1. License Grant:

   1.1 Application License: Subject to your compliance with the terms of this Agreement, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use the Application on your mobile device for personal, non-commercial use.

   1.2 Service License: We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service, solely for personal, non-commercial purposes, in accordance with this Agreement.


2. Intellectual Property:

   2.1 Ownership: The Application and Service, including all intellectual property rights, are and shall remain the exclusive property of the Application's developer. This Agreement does not convey any right or interest in the Application or Service except for the limited licenses granted herein.

   2.2 Restrictions: You shall not copy, modify, distribute, sell, lease, sublicense, reverse engineer, decompile, or disassemble the Application or Service or any part thereof, unless expressly permitted by applicable law.


3. User Content:

   3.1 Your Responsibility: You are solely responsible for any content you create, transmit, or display using the Application or Service. You retain ownership of your content, but by using the Application or Service, you grant us a worldwide, royalty-free, non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, and display your content for the purpose of operating and providing the Service.

   3.2 Prohibited Content: You shall not create, transmit, or display any content that is unlawful, defamatory, infringing, abusive, harmful, or violates any third-party rights. We reserve the right to remove or disable any content that violates this Agreement.


4. Privacy:

   4.1 Data Collection: We may collect and process personal information as described in our Privacy Policy. By using the Application or Service, you consent to such collection and processing and agree that the information you provide is accurate and complete.

   4.2 Data Security: We implement reasonable measures to protect your personal information, but we cannot guarantee the security of your data. You are responsible for keeping your login credentials and personal information confidential.


5. Termination:

   5.1 Termination by You: You may uninstall the Application and terminate this Agreement at any time by deleting the Application from your mobile device.

   5.2 Termination by Us: We reserve the right to suspend, terminate, or modify the Application or Service, or your access to them, at any time without prior notice or liability.

   5.3 Effect of Termination: Upon termination, all licenses and rights granted to you under this Agreement will immediately cease, and you must uninstall the Application and cease all use of the Service.


6. Disclaimer of Warranty:

   The Application and Service are provided "as is" without warranties of any kind, whether express or implied. We do not warrant that the Application or Service will be error-free, uninterrupted, or free from viruses or other harmful components.


7. Limitation of Liability:

   In no event shall we be liable for any indirect, consequential, special, incidental, or punitive damages arising out of or in connection with the use of the Application or Service, even if we have been advised of the possibility of such damages.


8. Governing Law:

   This Agreement shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising under or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction].


By installing, accessing, or using the Application, you acknowledge that you have read and understood this Agreement and agree to be bound by its terms and conditions. If you do not agree with any provision of this Agreement, you may not use the Application or Service.

PrivAcy Policy

We are dedicated to protecting your privacy and ensuring the security of any information we collect from you through our website, http://helpmateworld.com, and associated applications (Android / iOS) that we own and operate.

We only request personal information when it is necessary to provide you with our services. The collection of this information is carried out using fair and lawful means, with your knowledge and consent. We make it a priority to inform you about the purpose of collecting your data and how it will be utilized.

To fulfill your requested services, we retain the information we gather for only as long as required. We employ commercially acceptable measures to safeguard stored data against loss, theft, unauthorized access, disclosure, copying, use, or modification.

We do not publicly disclose or share personally identifying information with third parties, except when required by law.

Please be aware that our website may contain links to external sites beyond our control. We cannot assume responsibility or liability for the content and practices of these sites, including their respective privacy policies.

You have the freedom to decline our request for your personal information, understanding that it may limit our ability to provide certain services to you.

By continuing to use our services, you signify your acceptance of our privacy practices and the manner in which we handle user data and personal information. If you have any questions or concerns regarding our practices, please feel free to contact us.

CONTACT US

We value your feedback and are here to assist you. If you have any questions, suggestions, or concerns regarding our apps or services, please don't hesitate to reach out to us. Our dedicated support team is ready to provide you with the assistance you need.

You can contact us through the following channels:

Email: helpmateworld@outlook.com

LinkedIn: https://www.linkedin.com/in/helpmateworld-com-86a240206/

WhatsApp : https://wa.me/+61466167893

We strive to provide excellent customer support and will do our best to address your questions and concerns in a timely manner. Your satisfaction is important to us.

Thank you for choosing our solutions, we look forward to hearing from you soon.


Team Helpmateworld.com