Welcome to the Which Win Support Center. We are dedicated to providing you with the best experience while using our AI-Powered Horse Racing Analytics platform. If you have any questions, feedback, or issues, please check our FAQ below or contact our team directly.
If you need direct assistance from our customer support team, please reach out to us via email:
Support Email: omer.altintak@gmail.com
Response Time: We aim to respond to all inquiries within 24 to 48 hours.
Operating Hours: Monday β Friday (9:00 AM β 6:00 PM UTC)
Which Win is an advanced mobile application that utilizes Artificial Intelligence and machine learning algorithms to analyze horse racing data, track conditions, speed ratings, and historic performances to provide probabilistic race insights.
No. Which Win is purely an informational, analytical, and entertainment tool. We do not support real-money wagering, betting transactions, or bookmaking services inside the app.
All subscriptions are managed directly by Apple (App Store) or Google (Google Play Console):
For iOS (Apple Users):
Open your iPhone Settings.
Tap your Apple ID Name at the top.
Tap Subscriptions.
Select Which Win and tap Cancel Subscription.
For Android Users:
Open the Google Play Store app.
Tap your profile icon at the top right.
Tap Payments & subscriptions > Subscriptions.
Select Which Win and tap Cancel subscription.
Since payments are processed by Apple and Google, we cannot directly issue refunds. You can request a refund through the respective store:
iOS Users: Visit reportaproblem.apple.com
Android Users: Visit play.google.com/store/account/orderhistory
Ensure your mobile device is connected to an active internet connection. If the app displays old data, try closing and reopening the app or clearing your cache.
Privacy Policy: https://sites.google.com/view/which-win-privacy-policy/home
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