Support

1. How do I update my personal information in the app?

You can easily review and edit your details in the "Profile" section. If you encounter any issues, our system automatically saves changes once verified. For sensitive information updates, additional confirmation might be required to ensure your security.

2. How do you protect my personal data?  

Your security matters to us. We use strong encryption and regular security checks. Full details are in our Privacy Policy. If you have questions, our data protection specialist is always available.  

3. What happens if I log in from a new device?

For your protection, we may request additional verification when accessing your account from unrecognized devices. This security feature helps prevent unauthorized access while ensuring you maintain full control of your account.

4. How does the notification system work?

The app sends timely alerts about important account activity and updates. You can customize which notifications you receive in the settings menu, choosing between push notifications, emails, or both based on your preferences.

5. What should I do if the app isn't working properly?  

Use the contact form above and include:  

• Description of the problem  

• Screenshots of errors (if any)  

• Your phone model and OS version  

We promise to respond within few business day! 

6. Can I use the app while traveling abroad?

Yes, the service remains available internationally. However, depending on your location, certain features may adjust to comply with local regulations. We recommend checking for any travel notices in advance through your account dashboard.