Privacy Policy

CLEVER Mobile Application

Last updated: March 2026

1. Introduction

Welcome to CLEVER ("the App").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the CLEVER mobile application and related services.

The application is developed and operated by ACTS-Tech, LLC, a company based in the United Arab Emirates (UAE).

We are committed to protecting your personal data in accordance with applicable laws, including:

• UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL)

• International privacy standards and best practices

• App Store and Google Play privacy requirements

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of information.

2.1 Personal Information

Personal data may include:

• Name

• Email address

• Phone number

• Account credentials

• Profile information

• Device identifiers

2.2 Automatically Collected Information

When you use the App, we may automatically collect:

• Device type and operating system

• App usage data

• IP address

• Log data

• Crash reports

• Mobile device identifiers

2.3 Analytics Data

We may collect anonymized analytics information to improve performance and usability of the App.

3. How We Use Your Information

We use collected information to:

• Provide and maintain the App

• Improve app functionality and user experience

• Respond to customer support requests

• Personalize user experience

• Monitor security and prevent fraud

• Comply with legal obligations

4. Legal Basis for Processing

Under applicable data protection laws, we process personal data based on:

• User consent

• Performance of a contract

• Compliance with legal obligations

• Legitimate business interests

5. Sharing of Information

We do not sell personal data.

We may share information with:

Service Providers

Third-party providers who assist with:

• Cloud hosting

• Analytics

• Security monitoring

• App infrastructure

Legal Requirements

We may disclose information if required by law or regulatory authorities.

6. International Data Transfers

Your information may be transferred and processed outside your country of residence, including in jurisdictions that may have different data protection laws.

We ensure appropriate safeguards are in place for such transfers.

7. Data Retention

We retain personal data only for as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

8. Data Security

We implement reasonable administrative, technical, and organizational measures to protect personal information, including:

• Secure cloud infrastructure

• Encryption

• Access control

However, no electronic transmission or storage system can be guaranteed 100% secure.

9. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

• Access your personal data

• Correct inaccurate data

• Request deletion of data

• Restrict processing

• Object to processing

• Request data portability

Requests may be submitted via the contact information below.

10. Children's Privacy

The App is not intended for children under 13 years of age (or applicable legal age in your jurisdiction).

We do not knowingly collect personal information from children.

11. Third-Party Services

The App may contain links or integrations with third-party services.

We are not responsible for the privacy practices of these third parties.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes occur, we will update the "Last updated" date.

Users are encouraged to review this Privacy Policy periodically.

13. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact:

CLEVER
United Arab Emirates

Email: support@clever-support.ae

Web: clever-support.ae