This Privacy Policy applies to the Helix Cleaner Pro mobile application (hereinafter referred to as the "Application"), developed by JOY SANDWICH (hereinafter referred to as the "Service Provider") as a free service. The Application is provided on an "AS IS" basis.
The Application collects certain data when you download, install and use it. This data may include:
Your device’s Internet Protocol (IP) address
The screens you access within the Application, along with visit dates, times and duration
Total time spent using the Application
The operating system version of your mobile device
The Application does not collect precise location information from your device.
The Application does not use Artificial Intelligence (AI) technologies to process your data or provide any features.
The Service Provider may use the information you provide to send you important updates, official notices and marketing materials periodically.
To improve your experience, the Service Provider may ask you to provide certain personal identifiable information. Such information will be stored and used strictly as described in this privacy policy.
Only anonymous, aggregated data is sent to external services regularly to help the Service Provider optimize the Application and related services. The Service Provider may share your information with third parties only as stated in this policy.
Please note that the Application uses third-party services with their own independent privacy policies. Below is the link to the privacy policy of one such service:
The Service Provider may disclose user-provided and automatically collected information:
When required by laws, subpoenas, court orders or other legal processes;
When it believes in good faith that disclosure is necessary to protect its rights, ensure user safety, prevent fraud or respond to government requests;
With trusted service partners acting on its behalf, who do not use the information independently and agree to comply with this policy.
You may stop all data collection by the Application at any time simply by uninstalling it, using your device’s standard uninstall process or via the app marketplace.
The Service Provider will retain user-provided data during your usage of the Application and for a reasonable period afterward. If you wish to delete the data you have provided, please contact the Service Provider at tommyz05go@gmail.com, and a response will be given within a reasonable time.
The Service Provider does not knowingly collect data from or market to children under 13.
The Application is not intended for users under 13. If the Service Provider discovers that a child under 13 has provided personal information, it will be deleted immediately from its servers. If you are a parent or guardian and believe your child has submitted personal data, please contact the Service Provider at tommyz05go@gmail.com for proper handling.
The Service Provider values the confidentiality of your information and applies physical, electronic and administrative safeguards to protect the data it processes and maintains.
This Privacy Policy may be updated occasionally. The Service Provider will notify you of changes by posting the revised policy on this page. You are encouraged to review this policy regularly, and continued use constitutes acceptance of any updates.
This policy is effective as of April 14, 2026.
By using the Application, you consent to the processing of your information as set forth in this Privacy Policy and any future amendments.
If you have any questions or concerns about privacy while using the Application, please contact the Service Provider via email:
tommyz05go@gmail.com