Ququ Meiren respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information may be collected when you use Ququ Meiren, why we process it, how it may be used or shared, and the choices and rights available to you.
Depending on the features you use, we may collect or process the following categories of information.
This may include:
Text, prompts, questions, and messages you submit to the AI
Feedback, support requests, and communications you send to us
Files, images, or other content you voluntarily upload when a feature supports such input
Please avoid submitting unnecessary sensitive personal information when using AI features.
We may automatically collect limited technical information necessary to provide and maintain the service, such as:
Device type
Operating system and version
App version
Language and region settings
Network information
Crash and diagnostic information
Technical identifiers used for security, troubleshooting, or service operation
The specific information collected depends on the features and services actually enabled in the application.
If you purchase a subscription or other in-app product through the Apple App Store, Apple processes your payment information.
We generally do not receive your full payment card details.
We may receive limited transaction information necessary to verify subscription or purchase status, such as product type, transaction status, or purchase entitlement information.
We may process information for purposes including:
Providing AI conversations and other app features
Processing and responding to user requests
Maintaining and improving service stability and performance
Troubleshooting technical issues
Preventing fraud, abuse, and security threats
Verifying subscriptions and purchase entitlements
Responding to customer support requests
Complying with applicable legal obligations
We will not use your personal information for purposes unrelated to those described in this Policy unless we have an appropriate legal basis or obtain consent where required.
When you use AI-powered features, the text, prompts, questions, or other content you submit may need to be transmitted to servers or AI service providers in order to generate a response.
Only information reasonably necessary to provide the requested AI functionality should be processed.
Because AI input may be processed by technical service providers, you should not enter highly sensitive personal information, passwords, payment credentials, government identification numbers, or other confidential information unless a feature specifically requires it and appropriate safeguards are provided.
We may use third-party service providers to support features such as:
Artificial intelligence processing
Cloud hosting and infrastructure
Data storage
Crash reporting and diagnostics
Analytics
Subscription and payment processing
These providers may process limited information on our behalf or as independently governed by their own privacy terms, depending on the service.
We seek to use service providers only where reasonably necessary for operating and maintaining Ququ Meiren.
We do not sell your personal information.
We may share information only when reasonably necessary in circumstances such as:
With service providers that help operate Ququ Meiren
To comply with applicable laws, regulations, court orders, or lawful government requests
To investigate fraud, abuse, security incidents, or violations of our Terms
To protect the rights, property, or safety of users, the public, or our services
In connection with a merger, acquisition, restructuring, or transfer of business assets, subject to applicable legal requirements
We retain personal information only for as long as reasonably necessary to provide the service, fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and maintain security.
Different categories of information may have different retention periods.
When information is no longer required, we may delete, anonymize, or otherwise process it in accordance with applicable law.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no internet transmission or electronic storage method can guarantee absolute security.
You should also take reasonable precautions to protect your device, account credentials, and personal information.
Depending on the laws applicable to you, you may have rights regarding your personal information, including the right to:
Access certain personal information
Correct inaccurate information
Request deletion of certain information
Withdraw consent where processing is based on consent
Request information about how your personal information is processed
Restrict or object to certain processing where legally applicable
Request account deletion where account functionality is provided
Some requests may be subject to identity verification and limitations permitted by applicable law.
To exercise applicable privacy rights, contact us at:
help@ququmeiren.com
If Ququ Meiren provides user accounts, you may request deletion of your account and associated personal information through available in-app functionality or by contacting us.
Certain information may be retained where required for legal compliance, fraud prevention, dispute resolution, transaction records, or security purposes.
Ququ Meiren is not intended to knowingly collect personal information from children in violation of applicable law.
If you are a parent or legal guardian and believe that a child has provided personal information without appropriate authorization, please contact us so that we can review and handle the request as required by applicable law.
Depending on the technical services used to operate Ququ Meiren, information may be processed or stored in countries or regions outside your place of residence.
Where required by applicable law, we will take appropriate measures designed to protect personal information when it is transferred across jurisdictions.
We may update this Privacy Policy from time to time to reflect changes in our services, technologies, legal requirements, or data processing practices.
If material changes are made, we may provide notice through the application or by other appropriate means.
If you have questions, requests, or concerns regarding this Privacy Policy or our privacy practices, please contact us at:
Email: help@ququmeiren.com
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