Heartlogic Coaching

Terms and Conditions and Privacy Policy for 

Terms and Conditions and Privacy Policy for Heartlogic Coaching

Please read these Terms and Conditions carefully before using the services offered by Heartlogic Coaching.

Effective Date: April 6, 2025

Welcome to Heartlogic Coaching, a branch of NeuroTrybe. These Terms and Conditions ("Terms") govern your use of our coaching services, website, and related content. By booking a session, purchasing a package, or accessing our materials, you agree to these Terms in full.

1. Services Provided Heartlogic Coaching provides personal coaching services designed to support personal growth, self-awareness, and life momentum. Our services are not a substitute for mental health therapy, psychiatric care, or medical treatment. We do not diagnose or treat mental health conditions.

2. Eligibility Coaching services are available to individuals 18 years and older. By engaging with our services, you affirm that you are legally able to enter into this agreement.

3. Booking and Cancellations All sessions are booked via our designated scheduling system. Clients may cancel or reschedule with at least 48 business hours' notice. Cancellations with less than 48 business hours' notice, or failure to attend a scheduled session, will result in the session being forfeited and counted toward your package total. We understand that life happens, and sometimes plans change—this policy helps ensure your coach can continue offering consistent, high-quality support to all clients.

4. Payments and Refunds Payment is required at the time of booking. Refunds are available within 7 calendar days of purchase, provided no sessions have been attended. If a refund is requested within the 7-day window after one or more sessions have been used, the refund amount will be prorated by subtracting the full single-session rate (not the discounted bundle rate) for any sessions already completed. No refunds are granted after the 7-day period. All coaching packages are non-transferable.

5. Confidentiality While Heartlogic Coaching sessions are not therapy and are not subject to HIPAA regulations, we take your privacy seriously. Coaching sessions are confidential, except where disclosure is required by law (e.g., imminent risk of harm to self or others). We strive to protect your information at all costs and use services that are committed to maintaining strong data privacy standards. We will never share your information without your explicit written consent.

6. Limitation of Liability Heartlogic Coaching is not liable for any direct or indirect damages arising from your use of our services. You agree to take full responsibility for your own decisions and actions.

7. Modifications to Terms We reserve the right to modify these Terms at any time. Updates will be posted on our website and effective upon posting. Continued use of our services indicates acceptance of the revised Terms.

8. Contact Information For any questions or concerns about these Terms and Conditions or our coaching services, please contact us at: support@neurotrybe.com

9. Governing Law These Terms shall be governed by and interpreted in accordance with the laws of the state or country in which Heartlogic Coaching operates, without regard to its conflict of law principles.

10. Disclaimer All content and services provided by Heartlogic Coaching are for educational and personal development purposes only. Coaching is not therapy, nor is it a substitute for professional mental health care, medical advice, or crisis services.

Privacy Policy for Heartlogic Coaching

Effective Date: April 6, 2025

Heartlogic Coaching is committed to respecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data.

1. Information We Collect We may collect personal details such as your name, email address, phone number, and any information you choose to share during sessions or via contact forms, scheduling tools, or client intake forms.

2. How We Use Your Information We use your information to:

• Schedule and deliver coaching sessions

• Communicate with you about services, updates, or changes

• Process payments

• Share occasional resources or emails (only with your consent)

3. Data Protection Although coaching is not covered under HIPAA, we use tools and platforms that are committed to strong data privacy and security standards. We take reasonable steps to ensure your information is stored securely and protected from unauthorized access.

4. Sharing Information We do not sell or share your information with third parties, except as needed to provide services (e.g., scheduling software, payment processors), and only with your consent or as required by law.

5. Your Rights You may request to view, update, or delete your personal information at any time by contacting us at support@neurotrybe.com.

6. Cookies and Website Tools Our website may use cookies or analytics tools to help us understand how visitors interact with our content. This data is used to improve our offerings and user experience, and is not personally identifiable.

7. Updates to This Policy We may occasionally update this Privacy Policy. When we do, the revised version will be posted on our site with an updated effective date.

8. Contact Us For any privacy-related questions or requests, please reach out to: support@neurotrybe.com