Patients too often face difficulties in understanding health information and navigating the health & healthcare system. Some of the barriers that create challenges in receiving or giving health information include low literacy, language barriers, and cultural diversity, especially culturally diverse individuals with limited literacy and limited English proficiency (LEP)..
According to the article Integrating Literacy, Culture, and Language to Improve Health Care Quality for Diverse Populations, "it is through the lens of culture that people define health and illness and perceive and respond to health messages." Therefore, "culture will affect from whom health care is sought, how symptoms are described, how treatment options are considered, and whether medical treatment will be chosen and adhered to."
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