1. Information We Collect

We collect information in the following ways to provide medication reminder services and improve the app experience.

1.1 Information You Provide

Account Information (Optional)

You may use the App without creating an account. If you choose to create an account, we may collect:

• Email address

• Password (securely stored using encryption and hashing)

• Display name

• Optional phone number

This information is used solely to authenticate users and enable optional cloud backup and synchronization.

Profile Information

The App allows users to create profiles for themselves or family members. The following information may be stored:

• Name

• Age

• Gender

• Relationship (for example: Self, Father, Mother, Child)

• Optional profile photo

This information helps organize medication reminders for different individuals.

Medication Information

To provide medication reminders, the App may store:

• Medicine name

• Dosage information

• Instructions (such as before food or after food)

• Reminder schedule and times

• Repeat rules (daily, weekly, custom)

• Start date and end date

• Snooze and notification settings

This data is primarily stored locally on your device.

If you are signed in, the information may optionally be synchronized with cloud storage for backup purposes.

Medication Adherence Information

When you respond to reminders, the App may record:

• Dose status (Taken, Snoozed, or Missed)

• Response time

• Reminder interactions

This data is used to provide medication history and adherence tracking.

Feedback Information

If you submit feedback through the App, we may receive:

• Ratings or feedback categories

• Optional written comments

• App version and device platform information included in the feedback

This information is used solely to improve the application.

2. Information Collected Automatically

Advertising Information

The App may use Google Mobile Ads (AdMob) to display advertisements.

Google may collect certain information, including:

• Advertising identifier

• Device information

• Interaction with advertisements

This information is processed according to Google’s Privacy Policy.

Health Bell does not use medication or health data for advertising purposes.

Authentication and Backend Services

If you sign in, the App uses Google Firebase services, including:

• Firebase Authentication

• Firebase Firestore database

These services may process data according to Google’s Privacy Policy and Firebase terms.

Profile Photo Storage

If you choose to upload a profile photo:

• The image is processed and compressed on your device.

• It may be stored using a secure third-party storage service such as Cloudinary.

• Only the image URL is stored in our database.

Use of such services is governed by the respective provider’s privacy policy.

3. How We Use Your Information

We use collected information to:

• Provide medication reminder functionality

• Manage profiles and medication schedules

• Track medication adherence history

• Enable optional data synchronization across devices

• Improve app functionality and user experience

• Respond to support requests and feedback

• Display and measure advertising performance

• Maintain security and prevent misuse

• Comply with legal obligations

Your medication information is not used for marketing or advertising targeting.

4. Data Storage and Processing

Local Device Storage

Most user data is stored locally on the user’s device, including:

• Medication schedules

• Reminder settings

• Dose history

• Profiles (when not synced)

This ensures reminders work even when the device is offline.

Cloud Storage (Optional)

If you sign in to your account:

• Account authentication is managed by Firebase Authentication

• Profile and medication data may be stored in Firebase Firestore

• Profile photo files may be stored by a third-party storage provider

All communication with cloud services uses secure encrypted connections (HTTPS).

5. Data Sharing

We do not sell, rent, or trade personal information.

However, we may share data with trusted service providers necessary to operate the App.

These may include:

• Google (Firebase and AdMob) for authentication, cloud database services, and advertisements

• Image storage providers (such as Cloudinary) for profile photo hosting

• Email providers if feedback is sent through email

We may also disclose information if required by law or necessary to protect the rights, safety, or security of users or the service.

6. Your Privacy Choices

Users have control over their information.

Using the App Without an Account

You can use the App without creating an account. In this case, most data remains stored only on your device.

Managing Profiles and Medicines

You may add, edit, or delete profiles and medications directly within the App.

Notification Permissions

You can disable notifications or alarm permissions through your device settings.
Please note that disabling these permissions may affect reminder functionality.

Advertising Preferences

You can manage advertising preferences through your device settings (for example, disabling personalized ads).

Access or Deletion Requests

You may request access to or deletion of your personal data by contacting:

support@healthbell.app

We will respond in accordance with applicable data protection laws.

7. Data Retention

• Data stored on your device remains until you delete it or uninstall the App.

• If you sign in, synchronized data may remain on our cloud services until you delete it or request account removal.

• Feedback emails may be stored temporarily for support and product improvement purposes.
  
  

8. Security

We take reasonable measures to protect user data, including:

• Encryption of data in transit

• Secure authentication systems

• Restricted access to backend systems
  
  

However, no method of transmission or storage can guarantee absolute security.

9. Children’s Privacy

The App is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If such data is discovered, we will delete it promptly.

10. International Data Transfers

The App may use service providers located in various countries (including services provided by Google). By using the App, you consent to the transfer and processing of your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When updates occur:

• The Last Updated date will be revised.

• Updates may be communicated through the App or website.

Continued use of the App after changes indicates acceptance of the revised policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

Email: healthbell01@gmail.com