For guidelines and document checklists for passport renewal, please visit our website page for passport renewal at https://www.kln.gov.my/web/aus_canberra/passport_renewal.

To apply for passport renewal via online, please proceed to https://imigresen-online.imi.gov.my/eservices/myPasport.

To make an appointment for passport renewal with the Immigration office at the High Commission of Malaysia in Canberra, please send an email to immigration@malaysia.org.au and attach the relevant documents.

Effective 22 March 2022, Malaysians in Australia can now renew their passports online via https://imigresen-online.imi.gov.my/eservices/myPasport.

Applicants may select either Canberra, Melbourne or Perth as the passport collection centre.

Passport renewal applications will be assessed based on the following criteria:

• Hold long-term visa in Australia with at least 6 months of remaining validity. (Permanent Resident, Student Visa, Employee/Professional/Business Visa)

• Do not hold Protection Visa or Bridging Visa A/C/E

• Clear from Immigration Blacklist / Suspected List (SL)

• Do not hold Dual-Citizenship

• Not under observation/investigation/sanction by the Australian Border Force (ABF)

First time application for passport, children below the age of 13, and those with lost/damaged passports are NOT allowed to apply via the online platform.

Q: How long before the new passport is ready for collection?

A: It would take up to 2 months for the passport is ready for collection.

Q: Is there any difference in processing times between Canberra, Melbourne or Perth?

A: The new passports for those who applied via the online facility are current printed in Melbourne before being couriered to Canberra/Perth. Processing times include the shipment of the passports to Canberra/Perth.

Q: Keep getting errors when uploading the photo. Is there a system issue?

A: The Malaysian Immigration Department has very strict requirements to ensure consistency and quality of photos uploaded by applicants.

Q: Is it possible to renew the passport via the online platform if the old passport had been stolen/lost ?

A: It is not possible. You will not be allowed to collect the new passport if you cannot show the old passport on account of it being stolen or lost. Please contact the nearest consulate to request for a new passport. Attach the following documents: 

• copy of lost passport  

• copy of MyKad IC  

• visa grant notice with recent VEVO  

• full police report

Q: Can the new passport be mailed once it's ready, or must it be collected in person?

A: The new passport must be collected in person.

Q: Can the new passport be collected on behalf someone who can't be present in person?

A: No, the new passport cannot be collected on behalf of another person.

Q: How to check on the status of submitted application?

A: The status can be checked at https://imigresen-online.imi.gov.my/eservices/myPasport?pertanyaanStatusPMA.

Q: How to change the passport collection center after the application has been submitted?

A: To request to change the passport collection center, please send an email to urln@imi.gov.my

Q: Who to contact for enquiries on the submitted application?

A: The online passport renewal system is operated by the Malaysian Immigration Department in Putrajaya, Malaysia. For enquiries, please use the following contact details:

• By phone: +603 88926037 / 6014 / 6006 / 6002

• By email: urln@imi.gov.my

To obtain an appointment with the Immigration staff, please send an email to immigration@malaysia.org.au together with relevant documents. You may state your preferred appointment date in the email.

Kindly note that the STO system is not used to arrange for appointments with the Immigration staff.

Passport renewal for bridging visa holders is assessed individually.

Holders of bridging visa as a result of applying for Protection Visa (subclass 866) are not eligible for passport renewal.

After you applied for the new visa, you will be on bridging visa after your current visa expires.

The bridging visa will allow you to continue remaining in Australia legally.

Holders of bridging visa are not automatically eligible for passport renewal.

If your passport expires before the new visa is granted, the case officer at the Department of Home Affairs will send you a letter to request for a valid passport. You will have to wait for this letter to be sent to you before you can request for passport renewal.

Once you have the letter, you can forward it to the Immigration section at immigration@malaysia.org.au together with a copy of your expired passport, IC and visa grant notice.

The Immigration section will arrange an appointment with you so that you can be provided a temporary passport that fulfills the requirement stated in the letter.

After you are granted the new visa, you can then apply for the passport renewal.

To apply for the Emergency Certificate to return to Malaysia, send an email to immigration@malaysia.org.au with the following documents:

Overstayed Visa

• A copy of passport

• A copy of MyKad IC

• Bridging Visa E

• Confirmed direct flight ticket to Malaysia

Appointment will be given based on flight date.

Protection Visa holder or applicant

• A copy of passport

• A copy of MyKad IC

• Bridging visa grant notice

• Letter from the Australian Department of Home Affairs stating application for protection withdrawn; or Letter from the Australian Department of Home Affairs stating application for protection refused; or Letter from the Administrative Appeals Tribunal (AAT) stating withdrawal of application for review.

• Confirmed direct flight ticket to Malaysia

Appointment will be given based on flight date.

Kindly note that the Immigration Department at the High Commission of Malaysia in Canberra has stopped issuing the 2-year passport extension since 1st May 2022.

You can travel back to Malaysia while your passport is still valid. 

It is advisable to travel on a direct flight to Malaysia. 

If needing to transit in another country e.g. Singapore, please check with the airline and the destination country's relevant authorities on boarding and transit policy as rules and regulations may change.

An expired passport does not affect your residence status in Australia. To ensure you are lawful in Australia, you must have a valid Australian visa at all times.

The Malaysian Immigration Department does not impose any penalties for having an expired passport. If your Malaysian passport has expired and you have no urgent travel to Malaysia, then it is ok to remain in Australia and make plans to have the passport renewed.

If you need to travel back to Malaysia and your passport has expired, you cannot travel with an expired passport.

Here are your options:

• Renew your passport online via https://imigresen-online.imi.gov.my/eservices/myPasport.

• Apply for the Emergency Travel Certificate (EC). 

The EC is a single-use travel document with 1 month of validity. To apply, please send an email to immigration@malaysia.org.au with the following documents:

• • Copy of the expired passport
  • Copy of the MyKAD IC 
  • Visa Grant Notice
  • Confirmed direct flight ticket to Malaysia

Appointment for the EC will be based on flight date. The EC can be collected on the same day of appointment.

To replace a lost passport, please email the following documents to immigration@malaysia.org.au

• A copy of the lost passport

• A copy of MyKad IC

• Recent visa grant notice

• Full police report

To replace a damaged passport, please email the following documents to immigration@malaysia.org.au

• A copy of the passport

• A copy of MyKad IC

• Recent visa grant notice

No, original Malaysian IC is needed to renew passport.

Applicant is advised to return to Malaysia to obtain a new IC.

Australian passport holders do not require visa to visit Malaysia. Visitors can remain in Malaysia for up to 90 days, subject to immigration policy.

No prior application for the visa is required.

Official staffs of the Consulate of Malaysia Sydney (Education Malaysia Australia) can perform notarial acts.

https://www.ema.org.au/notarial-services

Once your application for the Certificate of Good Conduct has been approved on the ekonsular portal, you may contact us to collect the COGC either in person or mailed to you.

Please send an email to the Consular staff at samia@malaysia.org.au to request for the collection of the COGC.

She will be able to guide you on the collection procedures.

Please make an appointment to submit your application by sending an email to the Consular staff.

The email address is leila@malaysia.org.au, and cc to mwcanberra@kln.gov.my

Appointment days: Monday to Thursday

Appointment time: 9:30am to 10:30am

Collection of document: Same day after 3pm

1. Application form JPN.KC06, duly filled:

    - One (1) printed-out Borang JPN.KC06 ("CONSULAR - MARRIAGE REGISTRATION FORM" in https://www.kln.gov.my/web/aus_canberra/forms)

    - One (1) original at the High Commission’s office

2. Original & two (2) photocopies:

    -  Australian marriage certificate issued by Registry of Births, Deaths & Marriages

    - Couple’s Birth certificate

    - Couple’s Malaysian identity card (both sides)

    - Couple’s Passport

    - Visa grant notice / VEVO

3. Two(2) recent applicants’ passport-sized photos, white background (Photo can be taken at the High Commission’s office in Canberra)

4. Application fee: AUD10.00 cash only (Marriage that took place less than 6 months)

5. Penalty applies for marriages over six (6) months

6. Both husband and wife must be present

Malaysian driver's license cannot be renewed in Australia.

Options to renew it are as below, all of which require the renewal to be done in Malaysia.

Option 1:

Renew the driver's license via the online portals, either MyEG or JPJ's MySikap. The new driver's license can be sent to a Malaysian address which thereafter, you can arrange to have it couriered to Australia.

Option 2:

Appoint a representative to help renew the driver's license at any JPJ branches. The representative will need to present the following:

• a copy of your MyKad IC

• a copy of old driver's license

• 1 color photo (white background) with dimension of 25 mm x 32 mm

• signed authorization letter for the representative to act on behalf

• Original identification of the representative

After obtaining the new driver's license, the representative can then arrange to courier it to Australia.

Replacement of the Malaysian Identification Card cannot be done in Australia.

The issuance of a replacement IC can be done only in Malaysia.

• Travelers from Australia can bring the prescribed medication into Malaysia as part of their luggage for one month’s supply/use by one person. The permissible quantity for one (1) month supply will be determined according to the product dosage label. Upon arrival at the international entry point, the possession of dangerous drug must be declared to the custom / pharmacy enforcement officer.

• Travelers must be ready with a valid prescription for all their medications from their treating physician for all the medications (mandatory requirement for dangerous drugs and psychotropic substance) and transporting the medication in the originally dispensed bottle and label is required. Ensure that the medical prescription issued by the physician in the country of departure and should indicate the name and address of the patient and prescriber, the name of the medicines including the total amount and the dose prescribed. The prescription must be in English, or if not, accompanied by a translation.

• For further information on traveler's guide into Malaysia, please visit the official website at www.pharmacy.gov.my (document & media > documents > references > traveler's guide bringing medication into Malaysia) https://www.pharmacy.gov.my/v2/en/documents/travellers-guide-bringing-medication-malaysia.html

• You may check the status of registered pharmaceutical products in Malaysia through www.npra.gov.my under the ‘product search’. Kindly see a registered physician in Malaysia in order to get the prescribed medication that is available in Malaysia. Please provide to the attending physician the copy of the original prescription and letter from the doctor in Australia to facilitate the consultation. Travelers who plan to stay in Malaysia for more than one month are advised to see a physician in Malaysia for their continuous medications. Only medication from prescription issued by doctors registered in Malaysia can be dispensed.

Bringing medicines including vitamins and health supplements into Malaysia only for personal use shall not exceed such quantities as may be reasonably required for one (1) month’s use by one (1) person only regardless of the length of stay in Malaysia. The amount of permissible quantity for one (1) month supply will be determined according to the medication dosage label.

For further clarifications, please direct your query to Malaysia’s Ministry of Health at their email address: pelesenanbpf@moh.gov.my 

The provided email address is for enquiries and clarifications on pharmaceutical products.

The following procedures are as advised by the Malaysian Airlines pertaining passengers requiring special assistance:

1. Passengers who require medical assistance must complete the Medical Information Form (MEDIF) with their attending doctor.

2. Submit the completed MEDIF form to the Malaysia Airlines Medical Assistance (MEDA) desk at meda@malaysiaairlines.com before commencement of travel.

3. Once all necessary approvals have been received, MAS team at the airport will be advised by MEDA on the arrangement.

Local MAS representatives in Australia are unable to provide assistance as medical transport arrangement is managed by MEDA.

Kindly ensure that your app is updated to the latest version and follow the steps below:

• Open the "Traveller" widget in your MySejahtera App.

• Press on "Overseas Vaccination Details"

• Select " Update for (Your Name)"

• Fill in the form accordingly.

Please allow 24 hours for the update of your vaccination details to the MySejahtera account to take effect.

Kindly also take note, as long as you have verified your vaccination details on the MySafeTravel website and also uploaded your vaccination details into your Travellers Card along with having your vaccination details on hand, there should not be any issue travelling to and in Malaysia.

The Malaysian Government has announced that borders will opened to all travellers to Malaysia starting from 1st April 2022. Arrivals from the date onwards will no longer be required to have the My Travel Pass approval to enter the country. However, everyone must still adhere to health measures still in place. 

Pre-departure PCR test within 2 days prior to departure flight is mandatory for everyone except fully vaccinated travellers with recent COVID-19 infection who are required to obtain a professionally supervised Rapid Antigen Test.

Non-Malaysians must have travel insurance which covers COVID-19.

Mandatory quarantine remains in place for travellers who are partially/not vaccinated without medical exemption.

Infographics are available in the Supporting Info section below.

Children below the age of 18, regardless of vaccination status, are not required to undergo quarantine and only need to take a professionally supervised Rapid Antigen Test within 24 hours after arriving in Malaysia.

For travellers who enter Malaysia before 1st April 2022 and undergo the mandatory quarantine, the quarantine order will end on 1st April 2022 regardless of remaining quarantine period.

If you are a Malaysian citizen, you can return to Malaysia at any time without the need to seek approval.

Your options are:

1. 1. Return to Malaysia and undergo hotel/home quarantine. For more details, please refer to the Q&A on "Procedures to return to Malaysia as a citizen".

   2. Stay at Langkawi island for 7 days (5 days if you had a booster dose). After the 7 days (or 5), you can travel to other parts of Malaysia without further quarantine. For more details, please refer to the Q&A on the Langkawi international tourism bubble.

If you are not a Malaysian citizen, you can travel to Malaysia via one of the following options:

1. 1. Travel to Malaysia after obtaining approval from the Malaysian Immigration Department. For more details, please refer to the Q&A on "Procedures to travel to Malaysia as a non-citizen".

   2. Stay at Langkawi island for 7 days (5 days if you had a booster dose). After the 7 days (or 5), you can travel to other parts of Malaysia without further quarantine. My Travel Pass approval is not required for non-Malaysian travellers using this option. For more details, please refer to the Q&A on the Langkawi international tourism bubble.

Please note that from 1st April 2022, the Malaysian borders will be opened to all travellers without the need for the My Travel Pass for non-Malaysians. Health measures are still in place. Please refer to the infographics in the Supporting Info section below.

Please note that from 1st April 2022, the Malaysian borders will be opened to all travellers without the need for the My Travel Pass for non-Malaysians. Health measures are still in place. Please refer to the infographics in the Supporting Info section below.

Malaysians can return to Malaysia at any time.

Prior to departing for Malaysia, travelers must obtain a negative COVID-19 PCR test result from a test taken within 2 days of the departing flight. Test results must be in the form of pathology report. SMS will not be accepted. 

Everyone must also download, register and activate the MySejahtera mobile app before they depart for Malaysia.

On arrival in Malaysia, travelers from Australia will be subject to mandatory quarantine. The quarantine period is as follows:

• 5 days for travellers who are fully vaccinated and have also received at least one booster dose.

• 7 days for travellers who are fully vaccinated but yet to receive a booster dose.

• 10 days for travellers who are partially or not vaccinated.

Unless arriving into Sabah or Sarawak directly from another country, overseas travellers are no longer allowed to transit in Malaysia before travelling to the states. Overseas travellers will have to undergo their mandatory quarantine at the international port of entry.

For entry into Sabah, please adhere to the following guidelines (Updated 10 February 2022):

• As Australia is categorised as a high-risk country, travellers from Australia are not allowed to travel directly to Sabah and must undergo mandatory quarantine at the first international port of entry. Quarantine period is 5 days for fully vaccinated plus at least a booster dose, 7 days for fully vaccinated without booster dose, and 10 days for partially/not vaccinated.

• Complete the eHealth Declaration Form (https://sm.jknsabah.gov.my/HDF/hdf.php) within 12 hours before entering Sabah.

For entry in Sarawak, please adhere to the following guidelines (Updated 6 January 2022):

• Obtain approval from EnterSarawak (https://sarawakdisastermc.com/entersarawak/) prior departing for Malaysia.

• Complete the e-Health Declaration Form (eHDF) at https://ms.microweb.my/ within 12 hours prior to entering Sarawak.

• Quarantine for international travellers entering Sarawak will be at first port of entry in Malaysia, transit to Sarawak is not allowed.

  • Sarawakians + Spouse and family entering from overseas are eligible for free hotel quarantine in Peninsular Malaysia. Application can be made at https://sarawakdisastermc.com/eshotel/.    (Summary infographics in Supporting Info section)

Beginning 18 November 2021, quarantine facility services are operated entirely by private entities (hotels). Individuals who wish to enter Malaysia must make a reservation and payment directly with the respective hotel before leaving for Malaysia. Booking verifications will be made by the authority at the counter, or before leaving the Immigration Department counter at PMA. The list of participating hotels can be found in the Appendix section of official guideline document in Supporting Info. 

Please note that from 1st April 2022, the Malaysian borders will be opened to all travellers without the need for the My Travel Pass for non-Malaysians. Health measures are still in place. Please refer to the infographics in the Supporting Info section below. Non-Malaysians entering Malaysia before 1st April 2022 are still required to obtain My Travel Pass approval.

Non-Malaysians cannot travel to Malaysia without immigration approval from the Malaysian Immigration Department. This includes children of Malaysian citizens who do not have a Malaysian passport. Application to obtain the approval can be made at the My Travel Pass online portal. Typically, processing times will be between 10 to 20 working days. 

After getting approval to enter Malaysia, Australians can get visa-on-arrival upon reaching Malaysia. Non-Australians may need to apply for visa. Please check with the Immigration section.

Prior to departing for Malaysia, travelers must obtain a negative COVID-19 PCR test result from a test taken within 2 days of the departing flight. Test results must be in the form of pathology report. SMS will not be accepted. 

Everyone must also download, register and activate the MySejahtera mobile app before they depart for Malaysia.

On arrival in Malaysia, travelers from Australia will be subject to mandatory quarantine. The quarantine period is as follows:

• 5 days for travellers who are fully vaccinated and have also received at least one booster dose.

• 7 days for travellers who are fully vaccinated but yet to receive a booster dose.

• 10 days for travellers who are partially or not vaccinated.

Update 18/10/2021:

Effective from 18 October 2021 onwards, all non-Malaysian citizens who hold a Malaysian long term residence pass such as RP-T / MM2H / PR no longer require approval via My Travel Pass to enter Malaysia.

Unless arriving into Sabah or Sarawak directly from another country, overseas travellers are no longer allowed to transit in Malaysia before travelling to the states. Overseas travellers will have to undergo their mandatory quarantine at the international port of entry.

For entry into Sabah, please adhere to the following guidelines (Updated 10 February 2022):

• As Australia is categorised as a high-risk country, travellers from Australia are not allowed to travel directly to Sabah and must undergo mandatory quarantine at the first international port of entry. Quarantine period is 5 days for fully vaccinated plus at least a booster dose, 7 days for fully vaccinated without booster dose, and 10 days for partially/not vaccinated.

• Complete the eHealth Declaration Form (https://sm.jknsabah.gov.my/HDF/hdf.php) within 12 hours before entering Sabah.

For entry in Sarawak, please adhere to the following guidelines (Updated 22 December 2021):

• Obtain approval from EnterSarawak (https://sarawakdisastermc.com/entersarawak/) prior departing for Malaysia.

• Complete the e-Health Declaration Form (eHDF) at https://ms.microweb.my/ within 12 hours prior to entering Sarawak.

• Quarantine for international travellers entering Sarawak will be at first port of entry in Malaysia, transit to Sarawak is not allowed.

  • Sarawakians + Spouse and family entering from overseas are eligible for free hotel quarantine in Peninsular Malaysia. Application can be made at https://sarawakdisastermc.com/eshotel/.    (Summary infographics in Supporting Info section)

Beginning 18 November 2021, quarantine facility services are operated entirely by private entities (hotels). Individuals who wish to enter Malaysia must make a reservation and payment directly with the respective hotel before leaving for Malaysia. Booking verifications will be made by the authority at the counter, or before leaving the Immigration Department counter at PMA. The list of participating hotels can be found in the Appendix section of official guideline document in Supporting Info. 

Effective 13 January 2022, fully vaccinated travellers arriving in Malaysia with a history of Covid-19 infection within 11 to 60 days before departure to Malaysia are EXEMPTED from mandatory quarantine.

Evidence to show the history of Covid-19 infection must be in the form of laboratory test results, either printed or digital. 

SMS test result notification is not acceptable as evidence. So is self tested positive RAT result.

If you were not hospitalized, you will also need to obtain a negative professionally-taken Rapid Antigen Test result within 2 days prior to departure. 

If you were hospitalized due to Covid-19, you are required to obtain a "Fit for travel" letter from the hospital.

Unvaccinated and partially vaccinated travellers with a history of Covid-19 infection are still subject to mandatory quarantine upon arrival in Malaysia for 7 days.

Please note that from 1st April 2022, the Malaysian borders will be opened to all travellers without the need for the My Travel Pass for non-Malaysians. Health measures are still in place. Please refer to the infographics in the Supporting Info section below.

At the moment, Malaysia has only established a VTL framework with Singapore which started from 29 November 2021 onwards.

The VTL (Vaccinated Travel Lane) allows fully vaccinated travellers from one country to enter into another country without quarantine, subject to COVID-19 testing and further requirements determined by the country of destination. 

As there is no VTL arrangement yet for travel between Malaysia and Australia, travellers to Malaysia will have to undergo the mandatory quarantine.

Travellers on the VTL will be required to make an online submission at the MySafeTravel portal at https://mysafetravel.gov.my/. 

For more details on the VTL, the MySafeTravel has a FAQ page at https://faq.mysafetravel.gov.my/#faq1. 

Please note that from 1st April 2022, the Malaysian borders will be opened to all travellers without the need for the My Travel Pass for non-Malaysians. Health measures are still in place. Please refer to the infographics in the Supporting Info section below.

Fully-vaccinated international tourists going to Langkawi island under the Langkawi International Tourism Bubble, which started on 15 November 2021, are required to stay at least five days (5) in Langkawi before they are allowed to visit other destinations in Malaysia. MTP approval is not required.

International tourists to Langkawi must have minimum insurance of USD50,000 which covers COVID-19, and engage tourism operators licensed by the Ministry of Tourism, Arts and Culture Malaysia (MOTAC) with accommodation and return ticket bookings made in advance until Day 5 or Day 7 before they can continue their vacations as Free Independent Travellers (FITs) to the rest of Malaysia. The insurance is not necessary for Malaysian citizens.

Children under the age of 18 must be accompanied by fully-vaccinated parents or guardians, and only a maximum of 20 people in a group tour is allowed with a tourist guide per group. Children aged 12 and below may travel with their vaccinated parents/guardian without having to prove their vaccination. Children under the age of two (2) do not need to undergo the COVID-19 screening test.

Wearing face masks are also compulsory in all public places as well as in public transportation.

A minimum stay of three days (3) is required and trips can only be made via air travel, either arriving through Kuala Lumpur or direct flight to Langkawi / via Penang (technical stop only).

Within 2 days prior to departing for Malaysia, tourists must obtain a negative COVID-19 RT-PCR test result. They also need to bring along a digital or printed copy of their results and have the mandatory MySejahtera app downloaded, registered and activated beforehand. Tourists arriving through Kuala Lumpur would be subjected to RT-PCR COVID-19 Screening / Rapid Molecular Testing at the airport (KLIA1 and klia2) and must be tested negative before being allowed to resume travel to Langkawi. 

Effective 3 March 2022, daily testing while on the Langkawi island is no longer required.

Fully vaccinated tourists with booster may leave the Langkawi Island on Day 5 to other parts of Malaysia without further quarantine.

MOTAC Registered Travel Agency List:

https://motac.gov.my/en/check/tobtab

Full SOP is available in the Supporting Info section.

There are no exemptions for hotel quarantine, even for those who are fully vaccinated.

Fully vaccinated travelers to Malaysia can request for home quarantine via the online portal linked below, 7-10 days prior to date of arrival:

https://ecovid19.moh.gov.my/outbreak-portal-hqa/index 

For double dose vaccines: recipients must have received two complete doses of which more than 14 days have passed since date of second dose.

For single dose vaccines: of which more than 28 days have passed since date of vaccine dose.

Home or residence must be suitable based on risk evaluation.

Update 25/11/2021 : 

Beginning 18 November 2021, quarantine facility services are operated entirely by private entities (hotels). Individuals who wish to enter Malaysia must make a reservation and payment directly with the respective hotel before leaving for Malaysia. Booking verifications will be made by the authority at the counter, or before leaving the Immigration Department counter at PMA. The list of participating hotels can be found in the Appendix section of official guideline document in Supporting Info. 

For individuals who are vaccinated including booster dose, they can inform the Malaysian government of their vaccination status.

Upon successful update, the individuals will have the Digital Certificate in their MySejahtera app that shows the vaccination details.

Firstly, download and register the MySejahtera mobile app.

To update the vaccination status, go to the following link and select Option L.

https://mysejahtera.malaysia.gov.my/help_en/registration/

For procedures to travel to Malaysia, refer to relevant questions above.

Upon arrival in Malaysia, quarantine is still mandatory. However, can apply for time-off from quarantine to visit the hospital / attend funeral. Typically the time-off will be about 3 hours.

To apply for time-off, need to contact the respective State Health Department / Jabatan Kesihatan Negeri (JKN) as per the image below this page, and cc to the Health Ministry / Kementerian Kesihatan Malaysia at hso@moh.gov.my.

To visit critically ill family members, must also obtain visitation approval from the hospital.

After the approvals are granted, transport arrangement is subject to timing and availability of frontliners and transport. If there is no government vehicle available, please be prepared to hire private transport instead at own expense.

Beginning 18 November 2021, quarantine facility services are operated entirely by private entities (hotels). Individuals who wish to enter Malaysia must make a reservation and payment directly with the respective hotel before leaving for Malaysia. Booking verifications will be made by the authority at the counter, or before leaving the Immigration Department counter at PMA. The list of participating hotels can be found in the Appendix section of official guideline document in Supporting Info. 

For Malaysian citizens:

• Effective 18 November 2021, travellers to Malaysia will need to make arrangement with the hotels before their travel. Cost of the quarantine accommodation will be up to the hotels. 

For non-Malaysians:

• Effective on 18 November 2021, travellers to Malaysia will need to make arrangement with the hotels before their travel. Cost of the quarantine accommodation will be up to the hotels.

• Effective on 15 November 2021, the RM2600 surcharge for foreign nationals has been discontinued.

• Required to pay online before departure at My Safe Travel website.

There will be 2 rounds of COVID-19 RT-PCR test.

1st test will be on arrival at the airport. Free for Malaysians arriving on non-VTL flights, RM250 for non-Malaysians.

2nd test will be on Day 5 of quarantine. The cost is to be borne by the traveler. It differs depending on the testing facility.