1. Introduction
Haya (the "App") is committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal information you provide when using the App. By using the Haya App, you consent to the practices described in this Privacy Policy. The App is intended for users who are 18 years of age or older. If you are under 18, please do not use the App.
2. Information We Collect
2.1 Information You Provide
Account Information: When you create an account on Haya, we may collect your email address and a password. You may also choose to provide additional information such as your username, profile picture, and a short bio to personalize your experience.
Content You Share: If you use features like posting messages, images, or other content within the App, we will collect and store that content. This includes any text, photos, or other media you upload.
Communication Data: When you communicate with other users through the App (such as sending messages), we collect the content of those communications, as well as metadata like the time and date of the communication, and the identities of the sender and recipient.
2.2 Information Collected Automatically
Device Information: We collect information about the device you use to access the App, including the device type, operating system version, device identifiers (such as IDFA for iOS devices where permitted by applicable law), browser type, and mobile network information. This helps us optimize the App's performance and security for different devices.
Usage Information: We track how you use the App, including which features you access, the frequency and duration of your use, and the actions you take within the App. For example, we may record the number of times you log in, the types of content you view or interact with, and any searches you conduct.
Location Information: If you grant the App permission, we may collect your approximate or precise location information. This is used to provide location - based services, such as showing you nearby events or other relevant content.
3. How We Use Your Information
3.1 To Provide and Improve the App
Service Provision: We use your information to provide you with the functionality of the App. For example, we use your account information to authenticate you, and the content you share to display it to other users as intended.
Enhancing User Experience: Usage and device information help us understand how users interact with the App. We use this data to identify areas for improvement, fix bugs, and develop new features that better meet the needs of our users.
Personalization: We may use the information you provide and the data we collect to personalize your experience. This could include tailoring the content you see, recommending features or other users based on your interests and usage patterns.
3.2 For Communication
Account - Related Notifications: We use your email address to send you important account - related information, such as password reset requests, security alerts, and updates to our terms and privacy policy.
Promotional Communications: With your consent, we may send you promotional emails or in - app messages about new features, special offers, or other relevant information. You can opt - out of these promotional communications at any time.
3.3 For Security and Compliance
Security: We use your information to protect the security of the App and its users. This includes detecting and preventing fraud, unauthorized access, and other malicious activities. For example, we may use device and usage information to identify suspicious login attempts.
Compliance: We use your information as necessary to comply with applicable laws, regulations, and legal processes. This may involve sharing your information in response to a subpoena, court order, or other legal requirement.
4. Information Sharing and Disclosure
4.1 Third - Party Service Providers
We may share your information with third - party service providers who assist us in operating the App, providing services to you, or performing other functions on our behalf. These service providers may include hosting providers, analytics companies, and payment processors. For example, we may share your payment information with a payment processor to facilitate in - app purchases. All third - party service providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.
4.2 Legal Requirements
We may disclose your information if required to do so by law, such as in response to a valid subpoena, court order, or other legal process. We may also disclose your information when we believe it is necessary to protect our rights, property, or the safety of our users or the public.
4.3 Business Transfers
In the event of a merger, acquisition, sale of all or a portion of our assets, or similar corporate transaction, your information may be transferred to the acquiring entity as part of that transaction. In such cases, we will ensure that the transferred information remains subject to this Privacy Policy or a similar privacy policy that provides at least the same level of protection for your information.
5. Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include technical safeguards such as encryption of sensitive data, secure socket layer (SSL) technology for data transmission, and access controls to limit who can access your information. We also have administrative and physical security measures in place, such as employee training on data security and secure facilities where we store data. However, no security system is perfect, and we cannot guarantee the absolute security of your information.
6. User - Generated Content
Please note that any content you post or share on Chitch, such as comments, photos, or videos, will be visible to other users. You should be careful about the information you disclose in such user - generated content.
When using our service, you will encounter content from various sources. Some content is not allowed, and we must impose restrictions on certain types of content. These include:
1) Language or images that may be considered offensive, harassing, unsettling, embarrassing, alarming, or infuriating to others.
2) Obscene, pornographic, violent, or other content that may violate personal dignity.
3) Abusive, insulting, threatening, discriminatory, or content that promotes racism, gender bias, hatred, or prejudice.
4) Encouragement of illegal activities, including but not limited to terrorism, incitement of racial hatred, or engaging in criminal activities.
5) Defamation or slander.
6) Involvement in commercial activities (including sales, contests, advertisements, reverence for other websites, or premium phone numbers).
7) Transmission of “Haya” emails or “junk mail.”
8) Any content containing spyware, adware, viruses, corrupted files, worms, or other malicious code intended to disrupt, damage, or limit the functionality of software, hardware, telecommunications, networks, servers, or other devices, or materials that interfere with any other device, Trojan horses, or any other material intended to damage, interfere with, erroneously intercept, or misappropriate any data or personal information.
9) Content that itself or when published infringes upon the rights of any third party (including but not limited to intellectual property rights and privacy rights).
10) Displaying content created or distributed without the consent of others.
7. Your Rights
7.1 Access and Correction
You have the right to access the personal information we hold about you. You can log in to your account on the App and review or update your account information. If you believe that any of your information is inaccurate or incomplete, you can correct it through the App's account settings. If you need further assistance, you can contact us at hayadevteam@wemailbox.com.
7.2 Deletion
You can request the deletion of your account and personal information at any time. When you delete your account, we will delete your personal information from our active databases. However, we may retain some information in accordance with applicable laws or for legitimate business purposes, such as to comply with tax or accounting requirements.
7.3 Opt - Out
As mentioned above, you can opt - out of receiving promotional communications from us at any time. You can usually do this by clicking on the "unsubscribe" link in the promotional emails we send you or by adjusting your notification settings within the App.
8. International Data Transfers
The App is available globally (excluding China), and we may transfer your personal information to countries other than the country in which you are located. These countries may have different data protection laws than your home country. When we transfer your information internationally, we will take appropriate measures to ensure that your information is protected in accordance with this Privacy Policy and applicable laws. This may include using standard contractual clauses approved by relevant data protection authorities or other mechanisms to safeguard the transfer of your data.
9. Children's Privacy
The Haya App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information as soon as possible.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or other factors. When we make significant changes to this Privacy Policy, we will notify you by sending an email to the address associated with your account or by posting a notice within the App. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at hayadevteam@wemailbox.com. We will make every effort to respond to your inquiries in a timely and satisfactory manner.