What will be included in my order?
What will be included in my order?
Tube top
2 straps of the same color as the tube top
2 Hatak stickers
Personalized thank you card
What is the product made of?
Cotton linen. This material is perfect for any weather and occasion, hot or cold.
How do I attach the straps?
Each top has 3 buttons inside both front and back (both left and right), so you can adjust the length accordingly to your liking!
Watch for more details: https://web.facebook.com/reel/1126234705386487
Why are your sizes overlapping?
It was done on purpose! This is to make sure that we cater to your personal fashion styles of either body hugging or loose fits.
Do you accept returns and refunds?
Yes! We make sure that all our products are made at its highest quality. But if you feel that you are unsatisfied with it, please message us and we will take care of it. Returns and refunds are only valid after 7 days once the purchase has been made. If the returns are legitimate, the company will shoulder the shipping cost.
PLEASE KEEP THE PRODUCT IN ITS ORIGINAL CONDITION (UNWASHED AND UNALTERED)
What if I ordered the wrong size and color?
It’s okay! We will accept this return still within the 7-day warranty period. Please note that this will not be counted as a refund.
What if I received the wrong size and color?
We will take care of this for you! Please message us within the 7-day warranty period for your correct order and we will take care of the shipping cost.
How many days will I recieve my returns and refunds?
2 weeks after the product is shipped back to Hatak.
Do you accept returns and refunds beyond 7 days?
No. Hatak's warranty policy is only valid and effective within 7 days after purchase.
What are your payment options?
Cash on Delivery (COD), GCash, and Bank transfer (UnionBank).
Do you accept same-day delivery?
Yes, we do. Thru Lalamove.
Do you offer J & T express?
Yes, we do. The shipping fee is shouldered by the buyer.