Hasibuzzaman Hasibuzzaman

Working Student - IT Security/Cybersecurity

Frankfurt am Main, Germany | +4915733151205 | hasibniloy14@gmail.com

www.linkedin.com/in/hasibuzzaman14/

PROFILE

Creative, well-organized, hard-working individual, goal-oriented, enthusiastic to learn and grow knowledge towards new technology in Cybersecurity and IT Security and proven IT professional with 4+ years of work experience in the IT Network Support / IT branch. My career objective is to architect IT experiences and be ready to immerse in the complexities of IT landscapes and leave an indelible mark.

EDUCATION

Master of Engineering (M.Eng.) in Information Technology                            September 2022 - Present

Faculty of Computer Science, Frankfurt University of Applied Sciences             Frankfurt am Main, Germany

Status: Ongoing

Focus Courses: IT Security, Cloud Computing, Systems and Networks for Digital Comm. Etc.

Bachelor of Science in Electronics and Telecommunication Engineering             January 2015 - December 2018

Bangabandhu Sheikh Mujibur Rahman Science & Technology University                      Gopalganj, Bangladesh

CGPA: 3.35 (German Grade: 1.9)

Achievements: Participating in project fairs & developing prototype projects using 

microcontrollers and sensors, leading an Electronics Club and Business Policies.

WORK EXPERIENCE

Engineer – Team Lead                                                                                        January 2020 - October 2023

Network Operation Centre, Technology                                                           Gulshan-1, Dhaka, Bangladesh

Fiber@Home Limited

Skills: Network Operation, Network Support, Troubleshooting, Operating Systems, Escalation, Documentation and knowledge sharing, LAN/WAN, TCP/IP, BGP, OSPF, VPN, DHCP, NAT, Customer support, TT

Job Responsibilities:

·         Leading, the Training & Guiding Team and shared technical artifacts through the team that leads 40% more productive among them.

·         Dealing effectively with 50+ ISP customers during problem resolution and 4+ telco operators.

·         Network troubleshooting, resolving escalated technical issues, and collaboration with 1st line and other teams within the networking environment which increased 25% revenue and customer satisfaction.

·         Balancing continuous integration & continuous deployment (CI/CD) to live the network 99.99%

·         Ensuring system availability by system health checking, monitoring and providing support during maintenance and planned work execution which increases 20% customer satisfaction by providing smooth service.  

Assistant Engineer                                                                                                     July 2019 - January 2020

Network Operation Centre                                                                                                        Dhaka, Bangladesh

TeleCrest Inc.

Skills: Innovation and development, help desk support, Information Systems, Microsoft Office 365.

Job Responsibilities:

·         Maintaining Transmission of VoIP by SIP with 10+ international Customers and vendors.

·         Escalating issues to the next level, TAC and supervisors to know 100% updated information.

·         Monitoring live voice calls, database updating, and making reports that reduce 10% drop calls.

·         Maintains on-call availability to respond to issues and up-time and is available with the scheduling.

SKILLS

HARD SKILLS:

·         Cryptography

·         Authentication

·         CIA Triad

·         Hashing

·         C, C# & .Net Framework

·         Security and Service Management

·         Network Operation

·         Technical Support

·         Network Protocols

·         IT Systems, Firewall

·         Incident Management and reporting.

·         System integration

·         Escalation, Issue Tracking

·         Network Engineering and Planned activities

·         Basic Blockchain Tech.

·         Documentation

·         T. Ticket management

·         Problem Solving

·         Project Management

SOFT SKILLS:

·         Troubleshooting

·         Flexible with anything

·         Analytical thinking

·         Management Skills

·         Verbal communication

·         Written communication

·         Work under pressure

·         Leading skill/Leadership

·         independent and conscientious mindsets.

·         Creative planning and problem solving

·         willingness to perform and learn & freedom.

·         Sound documentation skills

·         Microsoft Office skill

·         Organization skills

ADDITIONAL INFORMATION

Final Year Research Projects:

·         DUAL AXIS SOLAR TRACKER under the esteemed guidance of Prof. Dr. Md. Shahjahan.

Description: The main objective of this project is to track the sun and rotate the solar panel accordingly, to receive sunlight to the fullest extent always during the day time.

Technology: Arduino Uno, Java, C/C++

Objective and Impact: To increase the efficiency of electricity generation.

(More: https://sites.google.com/view/hasibuzzaman/research-and-publications)

Professional Projects:

·         Info Sarkar Phase-3 Project with Huawei Technology

Description: This Project plan conduct to reach data-connectivity of our countryside, in future it will be helped to develop P2P, C-V2X, M2M and so on

Certifications:

·         Network Technician course by Cisco

·         HCIP Transmission training by Huawei

·         Ethical Hacking Course by Udemy.

LANGUAGE

Mother Tongue: Bengali

Other Language(s):

English – Listening (C2), Reading (B2), Speaking (B1), Writing (B1) [IELTS Overall Band 6.5 out of 9]

German – A1 (Learning)