1. Introduction

 The Hashtag Services Ltd ("we", "our", or "us") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you use the HASHVIEW mobile application (the "App") and our practices for collecting, using, maintaining, protecting, and disclosing that information. 

2. Information We Collect 

We may collect and process the following types of data: 

a. Personal Information: - Name - Email address - Phone number (if provided) - Location data (for geofencing and verifying review authenticity)

b. Usage Data: - App interactions (e.g., reviews posted, rewards redeemed) - Device information (e.g., device type, OS version) - IP address 

c. Location Data: - We collect your real-time location to verify that you are physically present at a business location when leaving a review. In addition, we may track your location in the background (with your permission) to send relevant push notifications based on your current location, such as nearby offers or reminders to leave a review. Location data is used solely for enhancing the user experience and is handled in accordance with applicable data protection laws. 

3. How We Use Your Information 

We use the information we collect to: - Enable core app functions (e.g., posting verified reviews) - Provide and improve our services - Reward users via digital scratch cards - Communicate with users (e.g., app updates, promotions) - Maintain the security of our services - Comply with legal obligations 

4. Third Parties 

We may share your information with: - Partner businesses (e.g., anonymized review analytics) - Service providers (e.g., hosting, analytics) - Law enforcement or regulators if required by law 

We do not sell your personal information to third parties. 

4A. Cookies and Tracking Technologies  

We use cookies and similar tracking technologies on our website to enhance user experience, analyze usage patterns, and deliver relevant content. Cookies help us understand how users interact with our site and may be used to remember preferences or settings. 

Types of cookies we use: - Essential Cookies: Required for core website functionality. - Analytics Cookies: Help us understand website traffic and performance. - Marketing Cookies: May be used to deliver personalized ads based on your browsing behavior. 

You can control cookie preferences through your browser settings. By continuing to use our website, you consent to our use of cookies in accordance with this policy. 

5. Data Retention and Account Termination 

We retain your personal data for as long as you use the app or as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. We will remove certain public posts from view and/or dissociate them from your account profile, but we may retain information about you for the purposes authorized under this Privacy Policy unless prohibited by law. For example, we may retain information to prevent, investigate, or identify possible wrongdoing in connection with the Service or to comply with legal obligations. We may also maintain residual copies of your personal information in our backup systems. 

Please note that businesses cannot remove their business pages, ratings, or reviews by closing their accounts. HASHVIEW retains information for as long as reasonably necessary for the purposes for which it was collected, or as otherwise permitted or required by law. 

6. Your Rights 

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal data

: Right to Access: You have the right to request access to the personal data we hold about you. 

Right to Rectification: You have the right to request that we correct any inaccurate or incomplete data. 

Right to Erasure: You may request the deletion of your personal data, subject to certain exceptions allowed by law. 

Right to Restrict Processing: You have the right to request the restriction of processing under specific circumstances. 

Right to Data Portability: You can request that we transfer your personal data to another organisation or to you. 

Right to Object: You have the right to object to the processing of your personal data in some situations, including direct marketing. 

Rights related to Automated Decision Making and Profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling. To exercise your rights or if you have any questions regarding your personal data, please contact us at: info@hashview.co.uk. We may need to verify your identity before fulfilling your request. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection. 

7. Security 

We implement appropriate technical and organizational measures to protect your data from unauthorized access, use, alteration, or disclosure. 

8. Children’s Privacy 

HASHVIEW is not intended for children under the age of 13. We do not knowingly collect personal data from children. 

9. Changes to This Policy 

We may update this Privacy Policy from time to time. We will notify users of any changes by posting the new policy within the app and updating the effective date. 

10. Contact Us If you have any questions about this Privacy Policy, please contact us at: 

The Hashtag Services Ltd 

Email: info@hashview.co.uk 

Address: 12 basement flat Lloyd Street, Llandudno 

By using the HASHVIEW app, you agree to the terms outlined in this Privacy Policy.