Dauphin County Dispatch is the backbone of the State Emergency and Public Service sector. Dispatchers are the first and last line of contact, whether it starts with a 911, LEO, or Fire/EMS-initiated call. Dispatchers are responsible for answering 911 calls, coordinating radio and teletype communication, performing record checks, and utilizing the Computer Aided Dispatch (CAD) system for Law Enforcement, Fire/EMS, Tow Services, and special operations for the city of Harrisburg Dispatchers pay close attention to detail and often perform multiple tasks simultaneously. For everything accomplished by the Communications Dispatchers, the highest priorities are the safety of the public and our emergency personnel