Power BI, DAX, Data Modelling, and Visualisation.
SQL, SSIS, MySQL, Microsoft SQL Server, and BigQuery.
Business Analysis Planning and Monitoring, Elicitation and Collaboration, Design Definition, and Solution Evaluation.
SWOT, TOWS, Strategy Analysis, Transforming customer requirements into technical inputs, Optimising operations and processes, Operations, 5-why, and root-cause analysis.
Certified Agile Practitioner with Atlassian Jira, Stakeholder alignment, Timeline optimization, Business Process Mapping, and Risk Analysis.
Financial Analysis, Modeling, Budgeting, and Forecasting.
Customer-centric planning and implementation, CSAT, CRR, CES, FCR, and AHT.
Data warehousing Concepts, Star schema, Snowflake schema, Galaxy Schema, RLS, Incremental refresh, and scheduled refresh.
Monte Carlo, Time Series, Forecasting, Clustering, Regression, and Predictive decision-making.
Problem-solving, Critical thinking, Adaptive, Collaborative, and Attentive to detail.