Last Updated: September 26, 2026
App Name: Harf-e-Dil (حرفِ دل)
Developer: Safa Software
Contact Email: safasoftware.info@gmail.com
Safa Software ("we," "us," or "our") operates the Harf-e-Dil mobile application ("App"). Harf-e-Dil is a social platform for sharing and discovering Urdu Shayari, poetry, quotes, writings, and other user-generated content.
This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use Harf-e-Dil.
By using the App, you agree to the practices described in this Privacy Policy.
Depending on how you use the App, we may collect the following information.
When you create an account, we may collect:
Name or display name
Username
Mobile number or email address, depending on the registration method
Profile photo
Password or authentication information
Other information that you voluntarily add to your profile
We use this information to create and manage your account and provide social features.
When you use Harf-e-Dil, you may voluntarily provide:
Urdu Shayari
Poems and other written content
Images
Profile photographs
Comments
Likes and other interactions
User biographies or profile information
Other content you choose to publish
Content that you intentionally publish publicly may be visible to other users of the App.
We may collect information about how you interact with the App, such as:
Posts you view
Posts you create
Likes, comments, follows, and other interactions
Basic activity and usage information
App settings and preferences
This information helps us operate, maintain, and improve the App.
We may automatically receive certain technical information when you use the App, such as:
Device model
Android version
App version
General device configuration
IP address
Crash and diagnostic information
Network information
Unique identifiers or similar technical information where required for security, analytics, or advertising
We use technical information to maintain app security, diagnose technical problems, prevent abuse, and improve performance.
If you enable notifications, the App may use notification-related information to send you relevant updates, such as:
New followers
Likes or comments
Account-related notifications
Important service announcements
You can control notification permissions through your device settings.
We may use collected information to:
Create and manage user accounts
Provide the App's social and poetry-sharing features
Display user profiles and publicly shared content
Publish and distribute user-generated content according to the user's selected visibility
Enable likes, comments, follows, and other interactions
Provide notifications
Maintain and improve the App
Detect and prevent spam, fraud, abuse, and unauthorized activity
Protect the security of our users and services
Diagnose crashes and technical problems
Comply with applicable legal obligations
Communicate important service-related information
Improve user experience and App functionality
We do not use personal information for purposes unrelated to the operation of the App unless permitted by applicable law or with appropriate notice or consent.
Harf-e-Dil is a social platform.
If you choose to publish a profile, Shayari, poem, image, comment, or other content publicly, that information may be visible to other users and may be associated with your username or public profile.
You should avoid publishing sensitive personal information, such as:
Government identification numbers
Passwords
Bank or payment information
Private contact information
Other information that you do not want publicly available
Once information is publicly shared, other users may be able to view, save, screenshot, or otherwise reproduce it.
We may review or process user-generated content to:
Enforce our community rules
Remove prohibited or unlawful content
Investigate reports
Prevent spam and abuse
Protect users
Comply with legal requirements
We may remove content or restrict accounts that violate our terms, community guidelines, or applicable laws.
Information associated with your account and user-generated content may be stored using third-party cloud infrastructure and service providers.
We take reasonable technical and organizational measures to protect stored information against unauthorized access, alteration, disclosure, or destruction.
However, no internet-based service or electronic storage system can be guaranteed to be completely secure.
We may use trusted third-party service providers to operate and improve Harf-e-Dil.
These services may include providers for:
Cloud hosting and databases
Authentication
File and image storage
Crash reporting
Analytics
Push notifications
Advertising, if advertising is enabled
Other infrastructure required to operate the App
These providers may process information according to their own privacy policies and applicable contractual and legal requirements.
Where applicable, information may be processed by service providers located outside India.
Harf-e-Dil may use Google Firebase or other Google services for services such as authentication, database storage, file storage, analytics, crash reporting, or notifications.
The specific Firebase services used by the App may process technical information and information necessary to provide their respective services.
For more information, please review Google's privacy information and the privacy documentation applicable to the Firebase services used by the App.
If advertising is enabled in Harf-e-Dil, third-party advertising providers may collect or process certain information, such as advertising identifiers, device information, and information about interactions with advertisements, subject to applicable laws and platform policies.
Advertising providers may use this information to provide, measure, and improve advertising.
If the App does not contain advertising, this section does not apply.
If analytics services are enabled, we may use analytics information to understand how users interact with the App, identify technical problems, measure performance, and improve features.
Analytics providers may process technical and usage information according to their applicable privacy policies.
Harf-e-Dil is not intended to knowingly collect personal information from children in violation of applicable law.
If you are under the minimum age required to use the service in your jurisdiction, you should use the App only with the involvement and permission of a parent or legal guardian where required.
If we become aware that we have collected personal information from a child in circumstances where such collection is not permitted, we will take reasonable steps to delete the information.
We do not sell your personal information.
We may share information only when reasonably necessary for purposes such as:
Providing and maintaining the App
Using infrastructure and service providers
Preventing fraud, abuse, or security threats
Protecting our rights, users, or services
Complying with applicable laws, regulations, legal processes, or government requests
Responding to valid legal requests
Handling a merger, acquisition, restructuring, or transfer of business assets, where legally permitted
Public content that you intentionally publish through the App may naturally be visible to other users.
We retain information for as long as reasonably necessary to:
Provide the App and its services
Maintain account functionality
Preserve user-generated content
Meet legal and regulatory obligations
Resolve disputes
Enforce agreements
Prevent fraud and abuse
Maintain security and legitimate business records
When information is no longer required for these purposes, we may delete or anonymize it, subject to applicable legal requirements.
You may request deletion of your Harf-e-Dil account and associated personal information by contacting:
safasoftware.info@gmail.com
Please include your registered email address or other account-identifying information necessary for us to locate your account.
After receiving a valid deletion request, we will process the request in accordance with applicable law and our legitimate requirements.
Some information may be retained where required by law, necessary for security, fraud prevention, dispute resolution, or other legitimate legal purposes.
We use reasonable security measures designed to protect information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials and should immediately contact us if you believe your account has been compromised.
Depending on applicable law, you may have rights relating to your personal information, including:
Requesting access to certain personal information
Requesting correction of inaccurate information
Requesting deletion of personal information
Withdrawing consent where processing is based on consent
Objecting to or restricting certain processing
Managing device permissions
Managing notification preferences
Managing advertising preferences through available device or platform controls
To exercise applicable rights, contact us at:
safasoftware.info@gmail.com
We may need to verify your identity before processing certain requests.
Harf-e-Dil may request certain Android permissions when they are necessary for specific features.
For example, the App may request access to:
Photos or media — to allow you to select profile images or upload content
Camera — if a camera-based feature is provided
Notifications — to provide account and social notifications
Permissions are requested only when required by an App feature. You can manage available permissions through your Android device settings.
We may update this Privacy Policy from time to time.
When changes are made, we will update the "Last Updated" date at the beginning of this policy. For significant changes, we may provide additional notice through the App or other appropriate means.
You should periodically review this Privacy Policy for the latest information about our privacy practices.
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
Safa Software
Email: safasoftware.info@gmail.com
We will make reasonable efforts to respond to privacy-related requests within a reasonable period.
Harf-e-Dil (حرفِ دل)
Dil ki baat, alfaaz ke saath.