Frequently Asked Questions
Frequently Asked Questions
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Can I send a car even if it hasn't left the summons or compound yet?
Can I send a car even if it hasn't left the summons or compound yet?
The vehicle can still be delivered without any problems.
Can my car be shipped without JPJ or the Traffic Police taking any action as it has a body kit and dark mirrors?
Can my car be shipped without JPJ or the Traffic Police taking any action as it has a body kit and dark mirrors?
The delivery that we do only involves the customs, so the vehicle will not be inspected by the JPJ or the Traffic Police.
How long will the vehicle take to reach Kota Kinabalu?
How long will the vehicle take to reach Kota Kinabalu?
The vehicle typically arrives in 7 days.
If I am no longer bound by a bank loan (payable), do I need to get a letter of discharge from the bank?
If I am no longer bound by a bank loan (payable), do I need to get a letter of discharge from the bank?
No longer required
How can I obtain a letter of discharge from the bank?
How can I obtain a letter of discharge from the bank?
You are encouraged to bring supporting documents explaining that you were transferred. This will make it easier for you to get a letter of release from the bank.
When can I book delivery of my vehicle?
When can I book delivery of my vehicle?
Booking 1 month in advance is highly advised since, as you may know, vehicle delivery to Sabah Sarawak always has a positive response (is always full), so if you wait to book, you will have to wait for the next shipment.
Are owners required to be present when the vehicle is delivered and picked up?
Are owners required to be present when the vehicle is delivered and picked up?
Car owners can represent other individuals when sending and receiving cars. The vehicle can be sent through your representative without any problem provided all the documents are available.
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