HAMRO NOTES
Privacy Policy
Effective Date: May 23, 2026 | Last Updated: May 23, 2026
This Privacy Policy describes how Hamro Notes ("we", "our", or "the app") collects, uses, and handles information when you use our Android application. By using Hamro Notes, you agree to the practices described in this policy.
If you voluntarily submit educational content through our contribution feature, we may collect:
• Submitted files and their descriptions
• Your name and email address
• Phone number
• University, faculty, semester, and subject details
This information is used solely to review, manage, and respond to your submitted content. It is not used for advertising or shared with third parties beyond what is described in this policy.
We do not require account creation or login. The following data is collected automatically through third-party services integrated into the app:
We collect app usage data to understand how students use Hamro Notes and improve features, including:
• Screens viewed and navigation patterns
• Selected university, faculty, and semester
• Subject views and PDF opens
• Search queries and usage
• Quiz attempts and entrance preparation activity
• Ad interaction events
• Offline access actions and feature usage
Analytics data is aggregated and used only to improve the app. It is not used to personally identify individual users.
To diagnose and fix technical issues, we collect:
• Device model and manufacturer
• Operating system version
• App version
• Crash logs and stack traces
• Diagnostic and performance data
Hamro Notes displays ads through Google AdMob and supported mediation partners. Ad providers may automatically collect:
• Android Advertising ID (AAID)
• Device identifiers and technical information
• Approximate location derived from IP address or network signals
• App activity and interaction data related to ads
• Diagnostic data for fraud prevention and policy compliance
This data is collected and processed by Google AdMob and its partners under their own privacy policies. We do not directly receive or store advertising data. Users can reset or opt out of ad personalization via Android Settings > Google > Ads.
The following study progress data is stored exclusively on your device and never transmitted to our servers:
• Selected university, faculty, and semester
• Bookmarks and recently viewed resources
• Syllabus subchapter completion status
• Quiz progress and entrance practice history
• Offline PDF access status
• Local study activity and preferences
• Diagnose crashes and fix technical issues
• Understand which features are most useful to students
• Improve app stability, performance, and reliability
• Prioritize new features and improvements
• Review submitted educational content for quality and appropriateness
• Contact contributors if clarification is needed
• Manage content publishing to the app
• Display relevant ads to support free access to educational resources
• Measure ad performance and prevent fraud
• Enable rewarded ad features for offline access and entrance preparation retry flows
• Personalize your experience based on your selected university, faculty, and semester
• Remember your study progress across app sessions
• Enable offline access to previously downloaded resources
Hamro Notes uses the following ad formats:
• Banner ads — displayed on home and subject screens
• Native ads — displayed inline with content
• Interstitial ads — shown at natural transition points (e.g., before opening a PDF, subject to cooldown limits)
• Rewarded video ads — optional ads that unlock specific features
Some features require watching a rewarded video ad to unlock, including:
• Offline PDF access
• Entrance preparation practice retry flows
Watching a rewarded ad is always optional where alternative access exists. Reward completion is used only to unlock the specific feature within the app session.
We do not sell your personal data. We use the following third-party services, each of which may process data under their own privacy policies:
Used for analytics and crash reporting. Data is processed by Google under their Privacy Policy at https://policies.google.com/privacy
Used for in-app advertising. Data is processed by Google under their Advertising Policies and Privacy Policy at https://policies.google.com/privacy
Used to store and deliver educational content (notes, PDFs, syllabi, past questions, quizzes). Supabase processes backend content delivery. No personal user data is sent to Supabase unless you submit a contribution.
AdMob may use mediation partners to serve ads. These partners process ad-related data per their own policies. A list of Google's advertising partners is available at https://support.google.com/admob/answer/9012903
• Local on-device data is retained until you clear app data or uninstall the app
• Contribution data (name, email, etc.) is retained until your submission is processed and the review period ends, or until you request deletion
• Analytics and crash data is retained per Firebase's data retention settings (default: 2 months for event-level data)
• Ad-related data retention is governed by Google AdMob's policies
• Reset local app data at any time via Settings > Reset Data (deletes all local preferences and restarts onboarding)
• Manage ad personalization via Android Settings > Google > Ads > Reset Advertising ID or Opt Out of Ads Personalization
• Request deletion of contribution data by contacting us at the email below
• Uninstall the app to remove all locally stored data
If you have submitted content through our contribution feature and wish to have your personal data deleted, please contact us at contact@ankitkandel.com.np with the subject line "Data Deletion Request".
Hamro Notes is designed for students and does not knowingly collect personal information from children under 13. We do not have account registration or login, and no personal data is required to use the app's core features.
If you believe a child under 13 has submitted personal information through our contribution feature, please contact us immediately so we can remove it.
For advertising, AdMob is configured to serve general audience ads. We do not knowingly target ads to children.
We implement reasonable technical and organizational measures to protect data handled by our app, including:
• HTTPS/TLS encryption for all data transmitted between the app and our backend (Supabase)
• Firebase and Supabase platform security controls
• No storage of sensitive personal data on our servers for non-contributing users
However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of information transmitted over the internet.
We may update this Privacy Policy periodically to reflect changes in the app, new features, or legal requirements. When we make significant changes, we will:
• Update the "Last Updated" date at the top of this policy
• Post the updated policy at our website or the Play Store listing
• Display an in-app notice for material changes where feasible
Continued use of Hamro Notes after changes are posted constitutes your acceptance of the updated policy.
If you have questions, concerns, or requests related to this Privacy Policy or your data, please contact us:
Developer: Ankit Kandel / APS Labs
Email: contact@ankitkandel.com.np
App: Hamro Notes
Location: Tilottama, Rupandehi, Nepal
This privacy policy was last reviewed and updated on May 23, 2026.