Privacy Policy

Welcome to HalooU! By accessing HalooU through our mobile apps, your information may be collected and used in various ways. This Privacy Policy outlines how HalooU gathers, processes, and shares your information in connection with your use of our services. Please take a moment to review this policy to understand how your data is handled and how you can protect your privacy.

How We Collect Information

We gather information from a range of sources, including data you provide directly, information collected automatically, data from third parties, and inferred or derived data.

Information you give us voluntarily may include, but is not limited to, your name, display name, email, online identifiers, gender, and any other details you submit while using the HalooU platform. We will not request sensitive information tied to protected legal classifications.

When logging in via a third-party social media account, HalooU will collect your profile picture and username by default. You may edit this information afterward within the app.

Content you generate while using the app—such as messages, profile data, photos, screenshots, or other media—may be collected and stored. If another user captures a photo of you using HalooU features, that photo may be retained and used on HalooU or external platforms. If you disagree with our terms, please refrain from using our services.

Technical identifiers and device-specific data such as your IP address, MAC address, device model, operating system, browser type/version, language settings, and system configuration may be collected automatically. We use technologies like cookies and web beacons to facilitate this process.

When you share information, you may lose control over how others use it. Such data could become public depending on your or others’ actions. HalooU is not liable for how shared information is used. Furthermore, if a user reports inappropriate conduct, any relevant data—including audio, screenshots, or conversations stored on that user’s device—may be submitted to our servers for investigation.

You can choose not to provide certain information. However, withholding required data may affect your ability to use specific features or services effectively.

How Your Information Is Used

We process your data to ensure functionality, personalization, security, and legal compliance. This includes:

Profile Information: Data like your name, age, email, third-party credentials, and profile images are processed to manage your account and customize your experience.

Usage Data: We analyze behavioral data such as IP address, geographic location, browser and OS info, session duration, visited pages, and usage patterns to better understand how users interact with our platform.

Correspondence: Communication metadata and content from contact forms or support messages are processed to assist in service delivery and response tracking.

Device and App Data: Information about your access device, such as hardware configuration, IMEI/serial number, system type/version, and client app details, is used for compatibility and troubleshooting purposes.

User-to-User Communication: Logs of user interactions, including timestamps and session durations, are analyzed for moderation and service improvements.

Legal Purposes: We may use personal data to protect legal rights, handle disputes, or comply with legal obligations.

Log Files: We collect standard server log information, such as access times, browser types, and visited pages. This data is anonymous and used for system management and statistical purposes.

Risk & Insurance: Your information may be used to manage risk, secure insurance coverage, or seek expert advice when necessary.

Sharing of Personal Data

Your display name and profile image may be visible to other users.

We may share your data with legal advisors or insurers as needed for legal or risk-related purposes.

Payment-related information is shared with third-party processors strictly to fulfill transactions or resolve payment issues.

Your information may be disclosed if required by law, or if necessary to protect someone’s vital interests or for legal claims.

Peer-to-peer features may require exposing your IP address to establish direct connections, though this won’t be shown in the app interface.

Children's Privacy

We take child safety seriously. Our services are not intended for anyone under the age of 18. We do not knowingly collect information from minors. If we discover a user is underage, we will deactivate the account and delete associated data.

By using our platform, you confirm that you are at least 18 years old. If not, please do not access or use our services.

Data Transfers

Because our services are available worldwide, your data may be stored or processed in different jurisdictions. We have implemented data security protocols, but please be aware of local data protection laws. Any personal data you share may be accessible online, and we cannot control how others use or misuse it.

Your Rights

You are entitled to the following rights regarding your personal data:

Access: You may view your data by logging into your account.

Information: You can request details on how your data is collected, used, or shared.

Control over Cookies and Technologies: See the section on tracking technologies for options.

Account Deletion

User-Initiated Deletion: You can delete your account in-app via My > Settings > Delete Account.

Via Website: Visit our site at [Website URL], enter your User ID, request a verification code via the app, and confirm deletion.

Deleting your account is irreversible and will erase all associated data and purchases. Proceed only if you’re certain.

Data Security

We have put in place both technical and organizational safeguards, including encryption and secure storage, to protect your data. However, no internet transmission is 100% secure. You use our platform at your own risk. If you are uncomfortable with this, please do not use our services.

We also link to external websites on occasion. These sites have their own privacy policies, and we are not responsible for their practices. Always review external privacy policies before sharing your information.

Policy Changes

We may update this Privacy Policy as needed. Any changes will be reflected in the updated “Last Updated” date and may be communicated to you via in-app notification or other legal means. Continued use of our services constitutes acceptance of the updated policy. If you disagree with the changes, you should discontinue use.

Contact

For any privacy-related concerns or questions, please reach out to us at: haloou.user.service@hotmail.com

Last Updated: June 6, 2025