Education
January 2021 - August 2025Education
Purdue Polytechnic Institute
Technical Communication B.S
Purdue Polytechnic Institute
Technical Communication B.S
Technical Writing
Visual Design
Audience Analysis
Taco Bell
Shift Manager
September 2021 - PresentAnalyze customer service feedback and contact customers with negative experiences to resolve complaint tickets.
Train employees on company policies and food safety requirements. Inform and engage team members on company benefits and incentives.
Follow standard operating procedures for shift execution to meet the company’s speed of service and labor goals.
Purdue Indianapolis
Teaching Assistant (ECET 493: Ethics in Engineering)
Spring 2025Reviewed assignments and provided timely feedback to students.
Maintained regular communication with professor via weekly Zoom meetings and email correspondence.