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Privacy Policy
Effective Date: 1 September 2026
Gulf Way Delivery Services LLC , The Company provides the Gulf Way Delivery - Riders mobile application (“GW RIDERS”) for authorized riders and personnel associated with Gulf Way Delivery Services LLC.
The application is intended to provide riders with access to work-related information, documents, requests, notifications, and company services.
Information We Collect and Process
Depending on the features used, the application may process information such as:
• Rider name and RMS ID
• Login credentials required to access the application
• Rider and employment-related information
• Assigned bike and vehicle-related information & documents
• Service and bike maintenance requests
• Inquiries and inquiry replies
• Notifications and service token information
• Device information and notification tokens required for push notifications
How We Use Information
Information is used only for legitimate operational purposes, including authenticating riders, displaying rider-related documents and information, managing bike and maintenance services, responding to inquiries, providing service confirmations, and sending operational notifications.
Push Notifications
The application may use push notification services, including Firebase Cloud Messaging, to deliver important company, service, maintenance, and rider-related notifications. A device notification token may be processed for this purpose.
Data Sharing
We do not sell users' personal information. Information may be processed by service providers used to operate the application and its supporting services, where necessary for providing app functionality.
Information may also be disclosed when required by applicable law, regulation, or a valid request from an authorized government authority.
Data Security
Reasonable administrative and technical safeguards are used to protect information processed through the application against unauthorized access, disclosure, alteration, or misuse.
Data Retention and Deletion
Information is retained only for as long as reasonably necessary for company operational, administrative, legal, and record-keeping requirements.
Users who wish to request access, correction, or deletion of their personal information may contact us using the email address below. Requests will be handled subject to applicable legal and legitimate company record-retention requirements.
Children's Privacy
GW RIDERS is a company/work-related application and is not intended for children.
Changes to This Privacy Policy
We may update this Privacy Policy when necessary to reflect changes to the application, our practices, or applicable requirements. Any updated policy will be published on this page.
Contact Us
For privacy questions, concerns, or data-related requests, please contact:
Gulf Way Delivery Services LLC
Dubai, United Arab Emirates
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