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Customer Service Representative – TaskUs (2 Years)
Customer Service Representative – TaskUs (2 Years)
Handled high-volume chat and email support
Maintained high CSAT and KPI compliance
Resolved billing, account, and technical issues
Communicated with US-based customers daily
Head Hunter | Assistant Head Streamer | VA – Unix Gaming Corp (~1 Year)
Head Hunter | Assistant Head Streamer | VA – Unix Gaming Corp (~1 Year)
Recruited and coordinated online talents
Assisted streamers with scheduling and daily ops
Managed Discord community moderation
Maintained trackers using Google Sheets
Page updated
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