Last Updated: March 2026
Compliance: Digital Personal Data Protection (DPDP) Act, 2023 & Rules 2025/26
GullyRunner ("the Platform", "We", "Us") acts as a Data Fiduciary. By clicking "I Agree" during sign-up, you provide Affirmative, Granular Consent for the following:
Precise Location Data (Mandatory): We collect GPS coordinates in the foreground and background. This is a core functional requirement to match "Runners" with "Posters" within a 3-mile radius.
Phone Number & OTP (Mandatory): Processed for authentication and to prevent identity fraud.
User-to-User Sharing: You acknowledge that once a task is accepted, your mobile number and profile name will be visible to the other party to facilitate the task.
Under the DPDP Act, you possess the following rights, exercisable via app settings or email:
Right to Correction: Update inaccurate profile data at any time.
Right to Erasure (Withdrawal): You may initiate account deletion in-app. We will purge all personal identifiers from production databases within 72 hours, except where retention is legally mandated.
Storage: Data is stored on secure, encrypted Google Firebase infrastructure.
Encryption: All data is encrypted via HTTPS/TLS in transit and industry-standard AES at rest.
Retention: Data is kept only as long as the account is active. Inactive accounts (12 months) are flagged for archival/deletion.
In compliance with the IT Rules 2021 (Amended 2026), all concerns must be directed to:
Grievance Officer: Badugu Anitha
Email: voxsaa.ai@gmail.com
Timeline: Acknowledgment within 24 hours; Resolution within 7 days (as per 2026 expedited timelines).
Last Updated: March 2026
GullyRunner is an Intermediary Platform under Section 79 of the Information Technology Act, 2000.
We do not provide logistics, courier, or delivery services.
We do not employ, vet, or background-check "Runners."
We are a neutral technology provider. All contracts for tasks are Private Agreements strictly between the Poster and the Runner.
No Bailment: GullyRunner never takes physical possession of any items. No "Contract of Bailment" exists.
Risk Assumption: Users interact at their own risk. GullyRunner is not liable for theft, fraud, loss of items, non-payment, personal injury, or criminal acts by users.
Value Cap: Users are strictly prohibited from using the platform for items with a value exceeding ₹1,000. Utilizing the app for higher-value items constitutes a breach of terms.
Transport of the following is strictly forbidden:
Controlled Substances (NDPS Act), Alcohol, or Tobacco.
Currency (Cash), Jewelry, or Weapons.
Unlabeled liquids, white powders, or sensitive legal documents.
Note: We cooperate fully with Law Enforcement and will provide IP logs/Location history upon legal request.
No Escrow: Payments are Peer-to-Peer (P2P). GullyRunner is not responsible for payment disputes.
Verification: OTP verification is for account security only and does not constitute a "Police Verification" or "Identity Guarantee" of any user.
These terms are governed by the Laws of India. Any and all disputes arising from the use of the Platform shall be subject to the exclusive jurisdiction of the Courts of Kadapa, Andhra Pradesh.
If any provision of these Terms is held invalid by a Court, the remaining provisions shall remain in full force and effect.