Security Info

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If you have any questions related to the document, please contact Italian Red Cross staff.

Central emergency number in Turin: 112

Please do download the App “Where ARE U” from the following link:  https://where.areu.lombardia.it/

The app is providing direct contact to the 112 Emergency Dispatch Centre supporting geolocalisation. The 112 has translation services in several languages.

Security situation in Turin

Turin is rated as a low threat post for crime and has a low rate of violent crime. Crimes committed against visitors, tourist and expatriates are based on opportunity and not necessarily anti-foreign in nature.

Street crimes (pickpocketing, petty thefts, thefts from unattended vehicles, vandalism) are the most frequently reported crimes. Turin's major train stations, public transportation systems (tram, subway, bus) and most tourist-frequented areas are popular venues of such thefts.

Taxi companies and safety on public transportation

Taxis. Only take taxis clearly identified with official markings. In Turin non-official taxis are rare. Official taxis are white, with licence plates. All the taxis are using meters. Fixed fares are only valid for trips to and from the airports.

Public transportation in the city. Turin has a very good public transportation system, with excellent coverage by buses, trolley buses, trams and metro lines downtown. Train stations, trains, trams and metros are full of people and present many opportunities for thieves, especially during rush hours and tourist seasons. Do not leave purses and luggage unattended at any time. 

Tickets and passes: always make sure to have a valid ticket or pass when using public transport. Metros can only be entered with a valid ticket or pass. Controllers frequently check tickets on trams and if you do not have a valid ticket or pass you will be fined. 

Trains. Well-organized, systematic robbery of passengers on trains along popular tourist routes is a problem. Prime theft areas involve crowds of people, where it is easier to distract the unsuspecting tourist.

Do not be afraid to alert authorities if you feel threatened in any way.

Safety in your hotel

Keep your hotel door locked at all times. Meet visitors in the lobby. Do not leave money and other valuables in your hotel room while you are out. Use the hotel safe. If you are out late at night, let someone know when you expect to return. Read the fire safety instructions in your hotel room. Know how to report a fire, and be sure you know where the nearest fire exits and alternate exits are located. (Count the doors between your room and the nearest exit; this could be a lifesaver if you have to crawl through a smoke-filled corridor.)

Clubs and restaurants

Turin has become very popular among tourist for its pubs and restaurants. The vast majority of clubs and restaurants in Turin are legitimate businesses that offer good value and service. However, reports of overcharging at some restaurants, clubs, and nightspots, especially in those areas of the city frequented by tourists, are not uncommon.

Every bar and restaurant should provide a menu with prices before ordering. Always verify the cost prior to purchase. Be aware that a menu switch may occur at the time of a billing complaint/dispute, for you may be handed a menu that lists higher prices and other hidden charges.

Party districts: there are some areas in Turin which, especially in the summer time, attract large crowds. Although Turin night life is considered relatively safe, it also provides opportunity for petty crime such as pickpocketing. Make sure to keep an eye on your belongings at all times especially in crowded places

Personnel are reminded of the Federations Code of Conduct; under the section ‘Sexual abuse and exploitation’, it states ‘the exchange of money employment, goods or services for sex, including sexual favours, and the use of sex trade workers is prohibited’, and can lead to disciplinary action.

Political violence

Turin enjoys a relatively stable security environment. Large gatherings, marches and demonstrations have to be registered with the authorities and are always monitored by the police. Visitors are strongly advised to avoid public gatherings, especially political rallies, due to potential violence. Although there is a significant presence of extreme ethnic nationalist groups, they rarely adversely impact foreigners. Well-dressed business visitors will not be targeted, however, travellers belonging to a visible ethnic or religious minority group may face verbal abuse and offhand service, though this is less likely to occur in major hotels and downtown.

Money and passports

Italian police are generally in uniform and do not deal with tourist money changing issues. Stop and frisk procedure is not common in Italy, but police forces can ask for documents’ check.