1. Licensing and Certification
Obtain Proper Licensing: Ensure you hold a valid San Andreas Bureau of Security and Investigative Services (BSIS) security guard license and firearm permit.
Complete Training: Pass the required training courses, including firearm training, use of force, and emergency response.
Renew Certifications: Keep licenses and certifications current and adhere to renewal requirements.
2. Use of Force
Legal Use of Force: Only use force that is reasonable and necessary to protect yourself or others from imminent harm.
De-Escalation: Prioritize de-escalation techniques to resolve conflicts without resorting to force.
Reporting Incidents: Document and report all incidents involving the use of force according to company policy and legal requirements.
3. Firearm Handling
Safe Handling: Always handle firearms safely, keeping them unloaded when not in use and storing them securely.
Carry Protocol: Follow regulations for carrying a firearm, including concealed or open carry as dictated by company policy and San Andreas law.
Maintenance: Regularly clean and maintain your firearm to ensure it is in proper working condition.
4. Conduct and Professionalism
Professional Appearance: Maintain a professional appearance at all times, including wearing the appropriate uniform and identification.
Behavior: Conduct yourself with integrity, respect, and courtesy in all interactions.
Substance Abuse: Refrain from using alcohol or drugs while on duty or under the influence of substances.
5. Emergency Procedures
Emergency Response: Be trained in emergency response procedures, including first aid, CPR, and evacuation protocols.
Communication: Maintain clear and effective communication with local law enforcement and emergency responders.
Incident Reporting: Report any incidents or emergencies promptly and accurately, following company and legal protocols.
6. Legal Compliance
Adherence to Laws: Comply with all relevant federal, state, and local laws and regulations regarding security and firearm use.
Privacy and Rights: Respect the privacy and rights of individuals, adhering to legal guidelines for searches and detentions.
7. Equipment Use
Authorized Equipment: Use only authorized equipment and ensure it is in good working order.
Proper Training: Receive training on the use and maintenance of all security equipment, including firearms, radios, and surveillance systems.
8. Record-Keeping
Documentation: Maintain accurate records of all security-related activities, including daily logs, incident reports, and firearm usage.
Confidentiality: Handle all records and information with confidentiality and protect sensitive data.
9. Company Policies
Adhere to Policies: Follow company-specific policies and procedures regarding security operations, conduct, and reporting.
Training Updates: Participate in ongoing training and briefings on updated policies and procedures.
10. Health and Safety
Personal Safety: Follow health and safety guidelines to protect yourself and others from hazards while on duty.
Workplace Safety: Ensure that the work environment is safe and report any safety concerns or hazards to the appropriate personnel.
1. General Appearance
Professionalism: Security personnel must present a neat, clean, and professional appearance at all times.
Uniform Compliance: Wear the complete uniform as prescribed by the organization, including all required components.
2. Uniform Components
Standard Uniform:
Shirts: Uniform shirts must be clean, pressed, and properly fitted. They should include official insignia or identification as specified.
Trousers/Skirts: Uniform trousers or skirts should be tailored, clean, and free from damage.
Footwear: Black or specified color, polished, and in good condition. Safety boots may be required depending on the operational environment.
Outerwear: Approved jackets, vests, or coats may be worn during inclement weather or as needed. They should be consistent with the uniform design.
Accessories:
Belts: Must be black or specified color, worn with appropriate belt buckle.
Hats/Caps: Wear hats or caps if provided and required. They must be clean and properly fitted.
Badges/Identification: Display any badges, name tags, or identification cards as prescribed. They should be visible and properly affixed.
3. Personal Grooming
Hair: Hair must be clean, neatly styled, and kept at a length that does not interfere with duties or safety equipment. Facial hair should be well-groomed.
Facial Hair: If allowed, must be neatly trimmed and not interfere with the wearing of any safety equipment.
Nails: Keep nails clean and trimmed. Avoid excessive length and use of bright or flashy nail polish.
Jewelry: Minimal and non-distracting jewelry is permitted. Avoid large, dangling, or excessive pieces that could be a safety hazard.
4. Uniform Maintenance
Cleaning: Uniforms must be regularly cleaned and pressed. Stains, tears, and other damage must be repaired promptly.
Repairs: Report any uniform damage to the appropriate department for repair or replacement. Do not make unauthorized alterations.
5. Uniform Wear and Usage
Authorized Use: Uniforms are for work-related use only and should not be worn for personal purposes or outside of work hours unless otherwise specified.
Identification: Ensure that all identification and badges are worn visibly at all times during duty.
6. Special Situations
Weather Conditions: Adapt uniform requirements for extreme weather conditions as specified by the organization (e.g., additional layers, rain gear).
Special Events: Follow any additional uniform guidelines for special events, assignments, or shifts.
7. Compliance and Enforcement
Regular Inspections: Supervisors or designated personnel may conduct regular inspections to ensure compliance with uniform policies.
Non-Compliance: Address any instances of non-compliance with uniform policies promptly and according to disciplinary procedures.
8. Uniform Issuance and Replacement
Issuance: Uniforms will be issued upon hiring and as needed throughout employment.
Replacement: Report any issues with uniform items to the designated department for replacement. Replacement procedures should be followed to ensure timely issuance of new items.
9. Uniform Storage
Proper Storage: Store uniforms in a clean, dry place when not in use to prevent damage or soiling. Ensure uniforms are not exposed to hazardous conditions that could affect their appearance or functionality.
10. Training and Updates
Uniform Training: Participate in any required training on uniform policies, maintenance, and proper wear.
Policy Updates: Stay informed about any changes or updates to uniform policies and procedures.
1. Licensing and Documentation
Driver’s License: Ensure that all operators have a valid driver’s license appropriate for the vehicle type. This must be regularly renewed and comply with local and state requirements.
Vehicle Registration: Keep the vehicle registration up to date and displayed as required by law.
Insurance: Ensure the vehicle has valid insurance coverage that meets or exceeds legal requirements. Keep proof of insurance in the vehicle at all times.
Inspection: Maintain up-to-date vehicle inspection records, including safety and emissions inspections.
2. Vehicle Maintenance
Routine Maintenance: Follow a scheduled maintenance plan that includes regular oil changes, tire rotations, brake inspections, and other routine services.
Pre-Shift Checks: Conduct daily safety checks before each shift, including examining lights, brakes, tires, fluid levels, and the overall condition of the vehicle.
Repairs: Report any mechanical issues immediately and ensure they are repaired by a qualified technician as soon as possible.
3. Vehicle Operation
Authorized Use: Use the vehicle exclusively for official security duties and authorized activities. Personal use of the vehicle is prohibited unless explicitly permitted by the organization.
Traffic Laws: Comply with all traffic laws and regulations. Avoid speeding, aggressive driving, and other unsafe practices.
Speed Limits: Adhere to posted speed limits and adjust driving speed according to road conditions and traffic.
4. Vehicle Equipment and Safety
Emergency Gear: Equip the vehicle with necessary emergency equipment such as a first aid kit, fire extinguisher, and warning flares.
Communication Devices: Ensure communication devices (radios, GPS) are functional and used according to protocol.
Safety Gear: Carry appropriate safety gear such as reflective vests, cones, or barriers, especially if responding to incidents or conducting patrols.
5. Vehicle Security
Locking: Always lock the vehicle when unattended and ensure that any security equipment or valuables inside are secured.
Alarm Systems: Activate any vehicle alarm systems when the vehicle is parked to deter theft.
Personal Items: Do not leave personal belongings or valuable items in the vehicle when it is unattended.
6. Incident Reporting
Accidents and Damages: Report any accidents, damages, or security incidents involving the vehicle immediately to the appropriate authorities and the organization’s management.
Documentation: Record the details of any incidents, including photographs if possible, and complete all required incident reports accurately.
Insurance Claims: Follow organizational procedures for filing insurance claims in case of accidents or damages.
7. Vehicle Cleanliness
Interior: Keep the interior of the vehicle clean and free of clutter. Regularly remove trash and debris.
Exterior: Maintain the exterior cleanliness of the vehicle to ensure a professional appearance and visibility of identification marks.
8. Fueling and Expenses
Fueling: Use designated fueling stations or follow organizational guidelines for refueling. Use fuel cards or payment methods as provided.
Expense Reporting: Keep accurate records of fuel and maintenance expenses and adhere to procedures for expense reporting or reimbursement.
9. Vehicle Customization
Approval: Obtain approval before making any modifications or customizations to the vehicle.
Compliance: Ensure that any modifications comply with legal requirements and do not interfere with the vehicle’s safety or functionality.
10. Training and Compliance
Driver Training: Complete any required training programs related to vehicle operation, including defensive driving and emergency response.
Policy Adherence: Follow all organizational policies and procedures regarding vehicle use, maintenance, and safety.
Policy Updates: Stay informed about any updates to vehicle regulations and procedures.