Privacy Policy

Last updated : 03 Sep 2025

Grooz we values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Grooz Groceries and Food Delivery mobile application (“App”) and related services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, delivery address, and payment details.

• Usage Information: App usage data, order history, preferences, and interactions with our services.

• Device Information: Device model, operating system, IP address, and unique identifiers.

• Location Data: Your location (with your permission) to enable accurate deliveries.
  
  

2. How We Use Your Information

We use the collected information to:

• Process and deliver your grocery and food orders.

• Facilitate secure payments and order tracking.

• Improve app performance, features, and customer experience.

• Send order updates, offers, and promotional messages (you can opt out anytime).

• Ensure safety, prevent fraud, and comply with legal obligations.

3. Sharing of Information

We may share your information with:

• Delivery Partners & Stores to fulfill and deliver your orders.

• Service Providers (payment gateways, analytics, customer support tools).

• Legal Authorities when required by law or to protect our rights.
  
  

We do not sell your personal information to third parties.

4. Data Security

We implement strict security measures to protect your data. However, no online service is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access, update, or delete your personal data.

• Opt out of marketing communications.

• Withdraw location permissions anytime via your device settings.

6. Children’s Privacy

Grooz is not intended for children under 13. We do not knowingly collect data from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted within the app with a new “Effective Date.”

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: jamal@aleeftech.in
📍 Address: 65/658 Patel MD kasim street,
      Khader pet,
      Vaniyambadi-635751.