FAQs

1. How does the rental process work?
Submit a booking request using the form linked in our bio. Once we confirm availability, you’ll receive a rental agreement and invoice. After payment, we deliver and professionally set up the pole at your desired location.

2. How much does it cost to rent a pole?
Our flat-rate rental fee is $285 for 24 hours, which includes delivery, setup, and breakdown within 20 minutes of zip code 90037. Travel fees may apply for farther distances. No hourly rates — just one simple, all-inclusive rental!

3. Can I rent more than one pole or book for multiple days?
Yes! We have multiple poles available for rent and are happy to accommodate longer bookings. If you're planning a weekend event, multi-day shoot, or back-to-back classes, just let us know in your request form.

• Two Poles (24 hours): $500
  
  

• Multi-Day Rentals: Custom quote based on duration and setup needs
  We’ll work with you to build a package that fits your timeline, location, and vision!
  
  

4. What’s included in the rental?
Each rental includes a premium stage pole, platform base, and full setup and breakdown by a Grip N’ Go team member. Optional add-ons may be available upon request.

5. Can I use the pole outdoors?
Yes, outdoor setups are allowed as long as the surface is level and stable. Please notify us in advance so we can confirm your setup conditions are safe.

6. Do you offer pickup?
No. All rentals include both setup and breakdown by our team to ensure safety and proper installation.

7. What ceiling height is required?
The standard pole stage height is 10'3". Your ceiling must be at least 10'6" to clear the pole safely. Please let us know if your ceiling is under 11 ft.

8. Is there a weight limit?
Our X-Poles are among the safest and most sturdy on the market. Our Lite-stages support up to 285 lbs and our X-Stages supports up to 338 lbs. When used properly by two people performing doubles tricks, they can support additional weight. Always follow all safety and usage guidelines.

9. Can the pole be used in spin or static mode?
Yes! All poles are compatible with both static and spin mode. Let us know your preference when booking.

10. What surfaces are allowed for setup?
Poles can be used on most hard, flat surfaces such as concrete, grass, wood, or carpet. We do not allow rentals to be used on sand.

11. Do you require a deposit?
Yes. A non-refundable deposit equal to 50% of the total rental cost is required to secure your booking. This ensures your desired rental date is reserved and locked in. The remaining balance is due prior to delivery.

12. Are there extra charges for difficult setup locations?
Yes, additional fees may apply for locations involving stairs, climbing, or long walking distances.
Indoor pole bags weigh between 35–50 lbs. The full stage setup weighs approximately 209 lbs total.

13. Is there a travel fee?
Yes. Travel fees are based on actual drive time from zip code 90037. We offer complimentary delivery for locations under 20 minutes away.
For longer distances:

• $25 for 20–40 mins
  
  

• $40+ for 40 mins–1 hour
  
  

• Custom quote for over 1 hour or back-to-back bookings
  
  

14. What are the stage specs?

• Stage Diameter: 5 ft 3 in
  
  

• Stage Height: 4 in
  
  

• Overall Pole Height: 10 ft 6 in
  
  

• Usable Pole Height: 9 ft 8 in
  
  

• Total Weight (Approx.): 209 lbs
  
  

  • Main Frame: 65 lbs
    
    

  • Stage Panels (6): 114 lbs
    
    

  • Pole Tubes: 30 lbs
    
    

15. What’s your cancellation policy?
Cancellations made at least 48 hours in advance are eligible for a refund (minus a $25 admin fee). Last-minute cancellations may forfeit the full rental fee.

16. Can I rent for classes or parties?
Absolutely! Our poles are perfect for pop-ups, private events, workshops, and studio sessions. Be sure to note the occasion in your booking request.

17. Can I wear jewelry while using the pole?
We ask that you remove all jewelry before using the pole. Rings, bracelets, and body chains can easily scratch or damage the pole’s finish. All poles are inspected after each rental, and damage fees will apply if any harm is found. Help us keep the equipment safe and beautiful for everyone!

18. Need an Instructor, Performer or Tech Assistant?
Yes! We can provide a trained Tech Assistant or a Professional Instructor to teach at your event. Let us know what you're looking for when you submit your booking request.