Privacy Policy | Grey Pigeon Studios
Last Updated: April 30, 2025
1. Introduction
Grey Pigeon Studios ("we," "our," or "us") respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and the Bulgarian Personal Data Protection Act. This privacy policy informs you about how we collect, use, and safeguard your information when you visit our website or use our services.
Data Controller: Grey Pigeon EOOD, established in Bulgaria, ul. "Sinchets" 19a, Svetovrachene, is the data controller responsible for your personal data.
2. Information We Collect
Legal Basis for Processing
We process your personal data based on the following legal grounds:
Contract performance (booking and service provision)
Your explicit consent
Our legitimate interests (where applicable)
Legal obligations
Categories of Personal Data
We collect the following types of information:
Personal Identification Data: Name, email address, phone number, and other contact details you provide when booking our studio, contacting us, or requesting services.
Booking Information: Dates, project details, and specific requirements related to your studio rental.
Technical Information: IP address, browser type, device information, and cookies when you browse our website.
Financial Information: Payment details for processing studio bookings and service fees.
3. How We Use Your Information
We use your information to:
Process studio bookings and service requests (contract performance)
Communicate with you about your booking or inquiry (contract performance)
Improve our website and services (legitimate interest)
Send relevant updates about our services (with your explicit consent)
Comply with legal obligations under Bulgarian and EU law
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
For the duration of our contractual relationship
As required by applicable law (financial records are kept for at least 5 years according to Bulgarian tax law)
For the establishment, exercise, or defense of legal claims
5. How We Protect Your Information
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, including encryption, access controls, and regular security assessments.
6. Information Sharing
We do not sell your personal information to third parties. We may share your information with:
Service providers who assist us in operating our website and business (processors)
Partners who provide additional services you've specifically requested
Legal authorities when required by Bulgarian or EU law
7. Your Rights Under GDPR
As an EU/Bulgarian resident, you have the right to:
Access your personal data
Rectify inaccurate personal data
Erase your personal data ("right to be forgotten")
Restrict processing of your personal data
Data portability (receive your data in a structured, machine-readable format)
Object to processing based on legitimate interests
Withdraw consent at any time (where processing is based on consent)
Lodge a complaint with the Bulgarian Commission for Personal Data Protection (www.cpdp.bg) or another EU supervisory authority
To exercise these rights, please contact us using the details provided below.
8. Changes to This Policy
We may update this policy periodically. The latest version will be posted on this page with an updated revision date. For significant changes, we will notify you via email or through a notice on our website.
9. Contact Us
For questions about this privacy policy or to exercise your data protection rights, please contact our Data Protection Officer at:
Grey Pigeon Studios
ul. "Sinchets" 19a, Svetovrachene, Sofia, Bulgaria
Email: studios.greypigeon@gmail.com
Phone: +359 87 9867246