Contact Cash App If I Was Scammed: Is It A Right Approach?
What Is a Cash App Scam?
There are several scams targeting Cash App users. Most involve purchases of fake products, but some are much more evolved and require elaborate planning. Here are some examples:
A Cash App customer had problems sending money to her son within the Navy. She called customer service employing a number she found on Google. The supposed representative asked inquiries to validate her account, including her name and phone number . When she was placed on hold, the scammer cleared her account of more than $4,000 in funds and never came back.
To drive awareness, Cash App held social media cash giveaway promotions called #CashAppFriday. Participants entered the sweepstakes using social media accounts to comment or retweet the company's posts. Scammers pounced by pretending to be officials from the payment app. They required the entrant to send small amounts of cash to them to verify entries or offered limited-time deals to flip small cash deposits into larger ones. The catch? They never delivered as promised and cashed out the tiny deposits.
Numerous scams involve 'pay first, then we'll send you the product' ploys. For example, a user reported he sent $200 for concert tickets to a different Cash App user who then promptly disappeared. The tickets never materialized.
The scams vary, but the concept is that the same: Impostors pose as legitimate employees or users of the app but finish up taking the maximum amount money as possible from victims.
How does a Cash App Scam Work?
These scams work by luring people into either revealing sensitive information or convincing them to send cash to strangers for seemingly legitimate purposes.
How do Cash App Scammer find victims?
Victims are usually people that don't thoroughly research the app to know how it works or who believe that strangers are trustworthy.
These scammers rely on human emotion. They play on situations where people need more money than they have, where someone needs something they can't easily get elsewhere, or where people need actual help using the app and do not realize Cash App doesn't provide phone-based customer service.
How do i avoid getting involved in this kind of scam?
As with any payment app, it is vital to understand exactly who you're handling before you send someone cash, allow another person to put cash into your account, or discuss your account details.
Remember these tips, too:
Don't call any phone numbers listed for the app on Google.
No one representing Cash App will ever ask you for your login credentials or sign-in code over the phone, on social media, or in the other way. If someone asks for it, immediately end all communication thereupon person and report them to Cash App.
Use a $Cashtag rather than your telephone number or email address.
Don't enter your $Cashtag or other identifying information into any website that's not the official Cash App application or website.
Never check in to your account using an unsolicited check in code that you simply received via email.
Enable two-factor authentication (Security Lock) on your account that needs a PIN or Touch ID to form payments or transfer money from your account.
I'm Already a Victim. What Should I Do?
If you've already been suffering from the scam, the primary thing to try to to is to reset your Cash App PIN and login information immediately. Then follow these steps:
Notify Cash App that you have been scammed. A Cash App open-end credit should fall into the rule by the buyer Financial Protection Bureau that states prepaid cards have an equivalent protections as debit cards. This rule became effective April 1, 2019.
Consider unlinking any bank accounts, direct deposits or other financial accounts or activities from your Cash App account. This includes any online accounts that you have set up to be paid automatically through your Cash App or other bank accounts, such as utility companies or other bills.
Update passwords for all your online accounts. Sometimes, scammers use information stolen during a completely different breach and check out usernames and passwords on as many accounts as possible. They know people reuse passwords and sometimes they hit the jackpot. A good password manager can assist you stay safe, too.
Consider implementing a security freeze on your credit reports and contacting any banks related to your Cash App account. Start monitoring your credit score by contacting the three major credit bureaus to request copies of your credit report. You can also ask them to put a "security freeze" on your reports to dam scammers from using your information to get new loans or accounts in your name.
Report the fraud to Internet Crime Complaint Center and, if appropriate, to other places that investigate internet crimes including fraud, malware, phishing, etc.
How Do I Avoid Being Targeted For this sort of Scam?
Vigilance is critical to avoiding online scams. Pay close attention any website you employ and make certain it isn't a scam site, for instance . Scammers will use tactics like website spoofing and pharming scams to fool you, so take the time to see the small print on every site you employ .
Don't click links in emails, texts, or social media without being completely certain of who sent them to you and confirming that they're legitimate. Phishing scams arrive in your email inbox while smishing scams target you with texts on your phone.
Common sense is your best defense. Be wary of anyone asking for your bank account or other financial information, anyone who asks for your personal information when chatting on social media or in a messaging app, and never assume someone posing for your money is legitimate once you affect them personally online. Instead, use legitimate sales sites that provide consumer protections to assist you stay safe.
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