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REFUND POLICY
What is a Return and Refund Policy?
What is a Return and Refund Policy?
What is a return and refund policy? A return and refund policy outlines the conditions under which customers can return or exchange items they have purchased. A return policy lays out how long a customer has to return items, in what condition the items must be, if they need a receipt and whether they will receive cash or store credit. Without a return policy, there can be disagreements over when and what can be returned or exchanged at the store.
Why Your Business Needs a Return Policy
Why Your Business Needs a Return Policy
Why does your business need a return policy? A return policy can save business owners, their employees and their customers (both traditional clientele and online shoppers) plenty of headaches by defining when and how items can be returned or exchanged. A return policy benefits a small business in the following ways:
Customer satisfaction – When customers know what to expect, and those expectations are met, overall customer satisfaction increases. Even if the policy doesn’t give them exactly what they want, customers will appreciate knowing the terms in advance.
Organization – A store without a return policy won’t be able to consistently deliver the same experience to all of its customers. A return policy helps with organization, so the entire team stays on the same page and treats every customer equally.
Empowered employees – A return policy empowers employees by ensuring they are informed of and following the proper procedures with every customer. Without a return and exchange policy, a store’s employees could be left guessing how to handle customer requests, and it’s unlikely they will all be handled consistently.
Customer loyalty – Satisfied customers who know what to expect from a store’s return policy will become loyal customers. Customer trust is one of the hardest qualities for a small business to establish, and a return policy is a vital step in developing that relationship.
REFUND POLICY
Refund will be initiated after 15 days from the date the goods are received by us.
Thank you for shopping at greenleaf ayurvedA ! We offer refund and exchange within the first 15 days of your purchase, if 15 days have passed since your purchase, you will not be offered a refund and exchange of any kind. Your item must be unused and in the same condition that you received it.
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