As a customer, we treat you like family. We strive to provide top notch service.
Payment
Customers will be sent a invoice via text or email (whichever is preferred). Once the invoice is sent, the customer has 2 weeks to send the full payment of the month/event. If failed to do so, services will no longer be provided until payment is made. If the customer does not pay after 2 months within the invoice being sent out, legal action will take place.
Invoices will be sent out Bi-Monthly.
Invoices will be sent out within a week of the completion of a snow event, mulch/flower beds, or yard/fall cleanup.
If the customer wants mulch or other material laid, then we will pay for the product. However, we require a downpayment of at least half of the total price agreed upon.
Green Cutters only accepts cash or check.
Contracts
Green Cutters operates under a contract. Once signed by the customer, they agree to follow whats listed under the contract, and so does the company.
Termination Policy
If the service is to be terminated by the company or the customer, they must provide at least a 5 day notice.