**Account and Data Deletion Policy**
At Novus, we are deeply committed to safeguarding your privacy and ensuring that you have complete control over your personal information. If you decide that you no longer wish to use our services, you have the absolute right to request the permanent deletion of your account and all associated data at any time. We have made this process as seamless and transparent as possible. To delete your account directly from within the application, please launch the Novus app on your device, log in to your account, and navigate to the **Profile** tab located in the bottom navigation menu. Scroll to the very bottom of the Profile page and tap the **"Delete Account"** button. You will be presented with a final confirmation dialog to ensure this action is intentional; once confirmed, the automated deletion process will begin immediately.
Alternatively, if you no longer have access to the app or prefer to handle the process externally, you may submit a formal account deletion request by sending an email to our support team at **novusrewards@gmail.com**. Please ensure that you send this email from the exact address that is registered with your Novus account so that we can verify your identity. Upon receiving and verifying your request, our team will manually process the deletion of your account within a timely manner.
It is important to understand the consequences of initiating an account deletion. This action is entirely irreversible and cannot be undone under any circumstances. Once the deletion process is executed, you will instantly lose all access to your Novus account. Furthermore, all personal and identifiable data tied to your profile—including your name, registered email address, and any linked payment identifiers such as UPI IDs—will be permanently erased from our active databases. In addition to personal information, all in-app progress and assets will be forfeited. This means your accumulated wallet balances, comprehensive transaction history, daily check-in streaks, and any active associations or memberships within mining groups will be permanently wiped. We do not retain copies of your personal data after an account is deleted, ensuring that your digital footprint within the Novus ecosystem is completely removed in accordance with modern data protection and retention standards.