Strategies to Avoid Communication Breakdown

i. objectives

1. define the concept of communication breakdown;

2. identify the different kinds of barriers to effective communication;

3. explain the causes of communication breakdown; and

4. use appropriate strategies to avoid communication breakdown and achieve the goals of relationship and community building.

ii. discussions & enrichment activities

Communication Breakdown

The elements involved in communication are important in the success or failure of this process. These very same elements (sender, message, receiver, feedback, etc) can pose a threat to the efficiency or effectiveness of the process. Communication breakdown may occur when problems in any of the elements involved arise. They become barriers to communication.

Simply put, communication breakdown results when the intended message of the sender is not understood exactly by the receiver. Barriers to communication are present.

Recognizing the barriers or obstacles to effective communication is important in order to avoid communication breakdown. Here are some of the barriers that may cause communication failure.

Barriers to Communication

Verderber (1991) gives a similar idea of barrier when he classifies noise into three kinds: External, Internal and Semantic noise.

Various Strategies to Avoid Communication Breakdown

Communication breakdown may at times be inevitable but as a sensible speaker or sender of the message, we could avoid this. Understanding the concept of communication breakdown and its causes, will help us realize that failure in communication may be avoided through certain strategies that we could adapt.

Here is an article entitled 5 Ways to Avoid Communication Breakdown by Ronnie Peterson.

Answer the following questions based on the article above.

1. What are the barriers to communication mentioned in the article?

2. How can communication breakdown be avoided?

3. In your opinion, which strategy is the easiest to do? Which one is the most difficult to do? Why?

A smooth and successful communication transaction may result if we follow the strategies to avoid communication breakdown. Communication becomes successful if and only if our communication goal is achieved, that is, an understanding is reached and a relationship is built or maintained. Here are some strategies to avoid communication breakdown (Quipper n.d.).

Tips on How to Avoid Communication Breakdown Broom, Cutlip and Center (2012) listed the 7Cs of Effective Communication in their book Effective Public Relations. These are Completeness, Conciseness, Consideration, Concreteness, Courtesy, Clearness, and Correctness.

Breakdowns in communication may arise because of several factors. But these factors may be avoided if we follow strategies put forward by experts in the field. Communication is a transaction that we do everyday. By following the 7 Cs of communication espoused by Broom, Cutlip and Center (2012), we may achieve understanding in communicating with others and avoid confusion and misinterpretations. Avoiding communication breakdown helps you to be an effective speaker. Below are some strategies which you can use to avoid breakdown communication. (Quipper n.d.)

Helpful Expressions to Avoid Communication Breakdown

III. ASSESSMENT

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