Resume

Mary Grace Moralde
Website & Portfolio | Booked a Meeting] | +63 997 097 7669 | LinkedIn Profile

PROFESSIONAL EXPERIENCE

ML Digital Marketing Agency – Philippines

Search Engine Optimization (SEO) Specialist

March 2021 – Present

• Lead keyword research and clustering to discover high-value search opportunities aligned with business goals.

• Develop and execute on-page SEO strategies including content optimization, meta tag creation, internal linking, and schema markup.

• Perform technical SEO audits to identify and resolve issues related to crawl errors, indexing, page speed, and mobile usability.

• Collaborate with development teams to implement technical SEO fixes and enhance overall site performance.

• Optimize content for E-E-A-T (Experience, Expertise, Authoritativeness, Trustworthiness) across blogs, service pages, and landing pages.

• Utilize tools like Google Analytics, Search Console, SEMrush, and Ahrefs to monitor and analyze site performance and track SEO progress.

• Prepare and present monthly SEO performance reports, highlighting trends, keyword rankings, and optimization opportunities.

• Drive off-page SEO strategies, including link building, citation management, and digital PR.

• Support local SEO efforts through Google Business Profile optimization and review management.

Mitsubishi Valencia – BRP

Service Advisor

February 2023 - October 2023

• Prepared accurate repair cost estimates and coordinated insurance claim approvals with insurance companies, ensuring compliance with industry standards.

• Managed documentation and filing of insurance claim requirements to ensure timely processing and regulatory compliance.

• Scheduled client appointments for inspections, repairs, and follow-ups, optimizing workflow and minimizing vehicle downtime.

• Encoded repair details and updated claim-related information in the system for precise tracking, reporting, and performance monitoring.

• Assisted clients with inquiries, providing guidance through the end-to-end process of insurance claims and vehicle repairs.

• Generated and managed Repair Orders (ROs), ensuring proper documentation, approval, and authorization of all repair activities.

• Communicated repair details, costs, and timelines to clients, ensuring transparency and fostering trust.

• Provided regular progress updates to clients, ensuring clear communication regarding the status and completion of vehicle repairs.

RAFI Micro Finance

Loan Processor & Bookkeeper

May 2021 – January 2023

• Reviewed, verified, and processed loan applications, ensuring accuracy and completeness of client information and supporting documentation.

• Prepared and maintained financial records, general ledgers, and transaction reports to ensure accurate financial reporting and compliance.

• Conducted bank reconciliations, verifying branch cash flow, deposits, and disbursements for accurate financial tracking.

• Generated daily, monthly, and year-end financial statements for management review, providing insights into financial performance.

• Coordinated with clients to provide updates on loan status, assist with insurance processing, and gather required documentation.

• Managed the filing and organization of financial, loan, and transaction documents, ensuring compliance with auditing requirements.

• Handled the liquidation and reimbursement of branch expenses, ensuring proper documentation and approval.

• Calculated and recorded commissions, premiums, and field incentives for staff and branch managers, ensuring accuracy and timely processing.

• Monitored office supplies, managing requests for replenishment and tracking related expenses for budget control.
  
  

Kia Motors Zamboanga

Service Advisor

October 2019 – January 2021

• Prepared repair cost estimates for insurance claims and coordinated approval processes with insurance providers to ensure timely processing and accurate billing.

• Managed billing and payment processing for contractors and service partners, ensuring accurate documentation and financial records.

• Created and managed Repair Orders (ROs) manually and through QuickBooks, ensuring all repair details were accurately recorded and encoded.

• Maintained organized filing systems for repair documentation, insurance paperwork, and client records, ensuring compliance with company policies and industry standards.

• Assisted clients with inquiries, estimates, and updates related to vehicle repairs and insurance claims, ensuring excellent customer service and satisfaction.

• Explained repair details, service procedures, and cost breakdowns clearly to clients to ensure transparency and build trust.

• Monitored repair progress, providing clients with timely updates on the status of their vehicle repairs to ensure effective communication.

• Collaborated with the service and parts departments to ensure accurate and efficient completion of vehicle repairs.

• Supported overall service operations by maintaining smooth coordination between clients, technicians, and management to ensure workflow efficiency.
  
  

Totoh Auto Repair Shop

Bookkeeper

January 2018 – January 2021

• Prepared, filed, and processed quarterly income tax returns and other required government submissions, ensuring compliance with regulatory deadlines.

• Managed the processing and renewal of business permits, clearances, and licenses with local government offices, maintaining up-to-date records.

• Organized and maintained accounting records to ensure accuracy and full compliance with BIR (Bureau of Internal Revenue) requirements.

• Checked, recorded, and completed the BIR Book of Accounts, including journals, ledgers, and receipts, ensuring accuracy and adherence to tax regulations.

• Managed payments and remittances for employee benefits, including SSS, PhilHealth, and Pag-IBIG, ensuring timely and accurate submissions.

• Assisted in tracking financial transactions and verifying documentation for accuracy and completeness.

• Coordinated with government agencies and financial institutions to fulfill tax and permit-related requirements, ensuring smooth operations.

• Supported the family business with general accounting, compliance, and administrative duties, ensuring all financial processes were accurately handled.

EDUCATION

Ateneo de Zamboanga University – Zamboanga City

Bachelor of Science in Business Administration (Corporate Management)

Graduation Date: [Month, Year]

KEY SKILLS

• SEO Tools: Google Analytics, Google Search Console, SEMrush, Ahrefs, WordPress

• SEO Strategies: Technical SEO, Local SEO, On-Page Optimization, Content Optimization

• Technical Skills: Schema Markup, Internal Linking, Meta Tags, Backlink Building

• Reporting & Analytics: Data Analysis, Performance Reporting, SEO Metrics

• Soft Skills: Communication, Team Collaboration, Adaptability
  
  

PROJECT EXPERIENCE

Tee Vision Printing – Philadelphia

SEO Optimization: Improving Traffic & Domain Authority

October 2025 – December 2025

• Enhanced domain authority by acquiring 40% more high-quality backlinks, improving keyword rankings.

• Optimized website content and technical structure through sitemap management and localized SEO tactics, increasing organic traffic by 35%.

• Implemented content strategies resulting in a 25% improvement in click-through rates (CTR).
  
  

Salt Service Co. – Austin

SEO Specialist

June 2025 – January 2026

• Acquired over 1,200 high-quality backlinks, increasing organic referral traffic by 35%.

• Optimized 300+ content pages, leading to a 40% improvement in organic search visibility and a 20-position increase in keyword rankings.

• Managed local SEO initiatives, improving local search impressions by 25% and doubling location-specific conversions.