Privacy Policy

Effective Date: 01/08/2025

Last Updated: 01/08/2025

GrabWings (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.

1. Information We Collect

Personal Information: Name, contact details, address, email, and payment details.

Usage Data: Device information, location (for delivery), and app usage analytics.

Order Data: Items ordered, delivery preferences, and transaction history.

2. How We Use Your Information

To process and deliver your orders.

To provide customer support and respond to queries.

For improving user experience and app functionality.

For promotional and marketing purposes (with your consent).

3. Data Security

We implement strict security measures to protect your information from unauthorized access, disclosure, or misuse.

4. Sharing of Information

With delivery partners for order fulfillment.

With trusted third-party service providers for payment and logistics.

When required by law.

5. Your Rights

You can request access, modification, or deletion of your personal data by contacting our support team at support@grabwings.com.

6. Cookies & Tracking

We use cookies and analytics tools to enhance your browsing experience.

7. Contact Us

If you have any questions, contact us at: privacy@grabwings.com.