Privacy Policy – Grabito Partner

Effective Date: 20 May 2026

Grabito Partner (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you use the Grabito Partner mobile application and related services.

By using Grabito Partner, you agree to the terms described in this Privacy Policy.

1. Information We Collect

a) Business & Personal Information

We may collect the following details when you register or use the app:

• Store or business name

• Owner name

• Phone number

• Email address

• Business address

• Profile and store images

• Bank or payment details (if applicable)

b) Order & Transaction Information

We collect information related to:

• Incoming and completed orders

• Order history

• Transaction details

• Store activity and performance data

c) Device Information

We may automatically collect:

• Device model

• Operating system version

• IP address

• App version

• Device identifiers

d) Location Information

Location data may be collected to improve delivery coordination, store visibility, and operational efficiency.

2. How We Use Your Information

We use your information to:

• Manage and process customer orders

• Provide real-time order updates

• Improve store operations and app functionality

• Track business performance and analytics

• Process payments and transactions

• Send notifications and service updates

• Maintain platform security and prevent fraud

• Provide customer support

3. Sharing of Information

We do not sell your personal information.

We may share information with:

• Delivery partners for order fulfillment

• Customers for order coordination

• Payment and service providers

• Legal authorities when required by law

4. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure. However, no online system can guarantee complete security.

5. Your Rights

You may:

• Access your personal and business information

• Request corrections to inaccurate data

• Request deletion of your account

• Manage app permissions through device settings

6. Data Retention

We retain information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

7. Third-Party Services

Grabito Partner may use third-party services such as:

• Google Maps APIs

• Firebase services

• Payment gateways

• Analytics tools

These services may collect and process data according to their own privacy policies.

8. Children’s Privacy

Grabito Partner is not intended for users under the age of 18. We do not knowingly collect information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be published within the app along with the revised effective date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: support@grabito.online

By using Grabito Partner, you acknowledge that you have read and understood this Privacy Policy.